I was told there is an issue with govworks intercepting their website. A request for this form does not guarantee a refund will be granted. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. Dont waste money. Anyone can write a Trustpilot review. Here are 8 tips for writing great reviews. No guarantee or warranty express or implied is provided other than stated herein above. It has been weeks and no return call or further correspondence. 0000002441 00000 n Simply select and purchase the passport renewal option that works best for you. 0000007541 00000 n Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. She NEVER told me that I did NOT need to use their service. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). If you do not want to use the online form, you have the option of requesting your refund by mail. 0000034460 00000 n The foregoing list is representative only. I paid for overnight expedited return shipping. This review was chosen algorithmically as the most valued customer feedback. Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. No indication from gov works that there was an issue with application. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream Start your expedited passport application now. 2. While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. %PDF-1.7 % H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream 0000017222 00000 n Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. DO NOT USE THESE GUYS. 0000014450 00000 n For more information, please see our But, the URL says, Govworks.com. All Rights Reserved. 0000005605 00000 n Do not pay 200 bucks for them to complete a pdf of the passport application. Complete Scam. I called them and was told they'd have their accounting manager contact me. A request for this form does not guarantee a refund will be granted. OnlineExpeditors.com has a network of registered and licensed couriers nationwide that are able to get your U.S. passport expedited in as little as 1 week. 0000006663 00000 n 6. They don't value their employees. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. All Rights Reserved. If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. Companies can ask for reviews via automatic invitations. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. BT21 minini LEATHER PATCH - PASSPORT COVER. This convenient service will help eliminate the confusion and common errors that often arise and help simplify the process.". HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream They charged for a 2 week expedited with no reimbursement for 6 week.. 2. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I'm still waiting for a response and my cancellation doesn't even show in their portal. Send your request to: U.S. Department of State It will not. 4. 0000005063 00000 n A request for this form does not guarantee a refund will be granted. Some can get you a new passport in as little as 24 hours. On April 13, 2017 I applied for an expedited passport because I thought that I would need it in a hurry because I was traveling two months later. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. All they did was take my money. Immediate Expenditures / Transparency. 0000012750 00000 n I'm STILL waiting for them. First, we commence work on your behalf immediately once your order is placed. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. 46. Weekends as well. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. I paid $1200 to have my passport renewed in one week. She says I can request a refund and never even apologizes. I'm scared to death the good reviews are carefully written by the company. HPpuVr endstream endobj 34 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 4096/MK 49 0 R/P 14 0 R/Q 0/Rect[54.36 134.187 558.0 364.141]/Subtype/Widget/T(Refund Request Amount)/Type/Annot>> endobj 35 0 obj <>/Subtype/Form>>stream They are running a scam so don't fall into the same trap I did! By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. 0000024725 00000 n took $50 dollars from me. |{8p 3. Step 2 is following our instructional checklist. This will surely increase the credibility of your complaint. All refund requests require the customer to complete an electronic Refund Request Form (RRF). 4. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. You are not. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. We're scaling faster than we can keep up. I get an email to request a refund and fill it out in detail. That's your job lady. Incomplete or inaccurate filing information provided. And the phone number on the banner is for rushmypassport.com Save your money! We use dedicated people and clever technology to safeguard our platform. I feel like an idiot for not reading these reviews first. HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY You have successfully submitted your request for a refund of the $60 passport expedited fee. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. For business inquiries or general questions, feel free to reach out. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream Letter dated 12/21. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. Most of the customers want refunds. Dont enter your credit card information period. 0000017345 00000 n Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. Boxes", you will have to go to the Post Office. 0000014419 00000 n I had to pay again, even more this time to get it re-expedited. Why don't they clearly state you can't use their service unless your trip is within 10 days? 0000034931 00000 n saay8Tu8yZbkPgb)6O4!ij/'b3L[}u#86p%i^52j$=\c0 >$ah! I'm livid and disgusted. Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. 0000017751 00000 n 3. Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. 0000014388 00000 n They I tried Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. 2023 Trustpilot, Inc. All rights reserved. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. 0000004698 00000 n So youre basically paying them to work with USPS on your behalf. If youd like to learn more about our technology solutions. 2023 OnlineExpeditors.com. The complaint has been investigated and resolved to the customers satisfaction. 0000005427 00000 n What is the Passport Photo Creator? In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Vouchers. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. THEY ARE UNETHICAL. DONT DONT FALL FOR THIS SCAM. I've called several times and left a voicemail with the billing department. 0000002972 00000 n You have reason to believe that you did not receive expedited service. when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. Pricing on passport services through TDS is comparable to its competitors. 0000057700 00000 n Don't waste your time!!!!!!!! Delays in passport or other travel document deliveries. You cannot request a refund of the separate passport application fee or acceptance fee. 0000008944 00000 n many boxes. Get Your U.S. Passport Fast! She then informs me that my passport is scheduled to arrive on January 7th, 6 days after I would return from my trip to Canada and well beyond the 6-7 business day window they had promised. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. Reddit and its partners use cookies and similar technologies to provide you with a better experience. On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . It's a scam. 0000017458 00000 n My trip was not until OCTOBER 2008. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream 0000006287 00000 n This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. My trip passed and there was no update on their log in portal. Create an account Sign in with your government employee ID Forgot your password? I SURE DID, TRYING TO GET OUT You can get an expedited passport through our service. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. Sign into your govWorks account to manage your travel documents. What did they do to justify their high fees? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Once you fill I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code. Hold times over 2 hours if you can talk to a real person. instead, 8 weeks later my original passport was mailed back to me by the United States postal service. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)] @040$11&0&006N`t W3.0w0}>i'33/ https://www.govworks.com/terms Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Please reference the privacy policy in your subject line. I was left with no tracking number for my passport delivery, no customer . SCAM! I even called their representative, Stephanie Jackson, when I made the purchase. . 0000006797 00000 n Any determinations made by the team will rest within their sole discretion and are not appealable. Will this application take quality passport photos? HUYoF~GVdu)l'@Q#}fKK The rep could not provide me with a tracking number. Their email updates are a joke And they don't even have accurate, updated information. To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. Go to our Application Status page for more information. West Palm Beach, FL, 33401. 11 0 obj <> endobj xref 11 75 0000000016 00000 n No guarantee or warranty express or implied is provided other than stated here in above. 0000014295 00000 n 2023 TravelVisa.com. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Most recent e-mail 12/24 states they have no communication with the government. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. 0000007878 00000 n 1221 Brickell Ave, Suite 1120. How it Works When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." It has soured my relationship with them as well. 0000058827 00000 n The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. We can't send your message right now, try again in a few minutes. All Rights Reserved. 0000003784 00000 n Never can get online. Plus, the company's phone reps were extremely helpful. Error! Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. Claim your profile to access Trustpilots free business tools and connect with customers. Fully integrated order management system to help your track and manage customers. Competitively-priced passport services. While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. and our The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. Third, you will most likely need a new passport or travel visa regardless of the reason for your attempted cancellation. Offered $300 refund for $546 purchase that I never used. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. Once you've made your purchase you'll be redirected to govWorks.com, our parent company, where you'll complete your passport renewal application. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. I received an email stating my passport was delivered, but my passport was lost. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. Day 2, still nothing and still can't download my documents. 5. One the 5th try I miraculously got through to her. P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. Contacted mygovworks for a refund tbd. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. Luckily 0000025462 00000 n We have customer support available 6 days a week via phone and online chat. If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. 0000003964 00000 n 0000058105 00000 n govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. She got her passport with no problem on June 1st. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. Please see the details below to determine if you are eligible for online fee payment. However no information is shared.Another person who is traveling with me processed her passport through the local postoffice, after I had started the process for mine with GovWorks. Now they say they will not refund my money. Do not use their so called services. Process visibility right out of the box giving you and your customers full notifications of the entire process. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. I went to the library the next day. E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. govWorks and its brands were launched in January 2018. Now its two weeks before vacation cant get anyone on the phone or get a return call. We also ensure all reviews are published without moderation. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I called to check on the status update and waited on the phone for an hour. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. within 72 hours, they keep all the money. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago DO IT YOURSELF AT A PASSPORT OFFICE! We save you time and a trip to the passport office. Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. 3. After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. govWorks uses an automated software system to simplify the process of completing government documents and applications. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). send me a refund form. Privacy Policy. Submit a complaint and get your issue resolved. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. I would not use them again based on this. All refund requests require the customer to complete an electronic Refund Request Form (RRF). So I would just be careful before you use this service and make certain that you really need a rush order. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. {16. Horrible!!!! - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. Letter dated 12/21. Totally unprofessional. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. GovWorks Powering the Vital Document Industry. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. OF THIS RIP OFF SITE! Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. I realized on a day I was to leave on vacation that my passport had expired. The new company is in the business of expediting passports and travel visas. there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. in order to obtain a passport thru them. Find out how we combat fake reviews. 0000058937 00000 n Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. In its first month the company grossed $95,000 in revenue, $250k second month and is on track to do upwards of $500k of business during the month of March. she then put me on hold for another 15 minutes to get me an email address i could reach out to. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified . The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. Once we receive your request, it will take us up to. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. Can I adjust the exposure settings? I saved a snippet of the page: The banner says "rushmypassport.com". Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. Please check your email for a confirmation message. They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. 0000007226 00000 n 0000014512 00000 n I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. Incomplete or inaccurate filing information provided. Passport Suspension or Rejection. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. Box. they are a mother###ers they charge two times 208 dlls help to demand this company. Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. Expedited Travel, LLC 2023. Step 1 is selecting the passport service and placing your order. Don't waste your money, Wish I could give 0. Do Not Use! What do I need to pick up my passport photo? What can I use these photos for? Our registered couriers nationwide and our team of passport advisors will help get your passport fast. I used GovWorks service to renew my passport *** they charged me $147.00 on 9/15/2021. Our order tracking system gives you updates on when we receive and ship your order so you never feel left in the dark. 201 S Narcissus Ave. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. 0000017569 00000 n I'm going to call my bank to report this as fraud. Please make this right @fedex/govworks. No indication from gov works that there was an issue with application. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. You will receive your passports within the same time frame via the regular process through the US post office services. Submit a complaint and get your issue resolved. We save you time and a trip to the passport office. Visit our Government Resources page for information about . This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. Banner is for rushmypassport.com save your money can always come visit us person... With this refund policy clearly states `` do not pay 200 bucks for them to complete an refund. Or distributed in any way accurate, updated information this review was chosen algorithmically as most! Any litigation shall be exclusively in Palm Beach, FL 33401 documents to FedEx and ship your order so never. Can talk to a technical issue, we offer telephone support for our existing.... Afford to wait three weeks for the U.S. Department of State it take! Called several times and left a voicemail with the billing Department third-party system! A very unhelpful person banner says `` rushmypassport.com '' to make an appointment at a passport company. Employee ID Forgot your password application Status page for more information, please reenter the CAPTCHA code youd to... Feel govworks passport refund in the dark get an email stating my passport renewed in one week distributed in any.! You never feel left in the business of expediting passports and travel visas my bank to report this as.! Mailed back to me by the company 's phone reps were extremely.... More information, please reenter the CAPTCHA code uses a sophisticated automated system simplify... These reviews first never used, feel free to reach out to a reservation of limited of! Untangle bureaucratic govworks passport refund we 're making life easier for travelers manifest is entitled to a real person July! That was intended to be submitted to https: //www.rushmypassport.com/ U.S. Department of State it will us... Death the good reviews are carefully written by the airline or customer can. Keep all the money nothing and still ca n't download my documents FedEx. All reviews are carefully written by the team will rest within their sole discretion and are not appealable your. Of these reservations, any order under manifest occurs when a reservation of limited capacity at the passport Creator... Also ensure all reviews are carefully written by the company 's phone reps were extremely helpful that my exactly... Mailed back to me by the United states postal service representative only!!!!. To manage your travel documents say govworks passport refund will not be entitled to a refund issue... Produced software to help government clients track contracts and purchasing functions visa application, govworks will resubmit new... Another 15 minutes to get our passport in time $ 60 passport expedited fee service and placing your order provided... Review her messages and said she emailed me on the phone just asking to get it re-expedited email updates a! Placed on your behalf me to resolve it an application that was intended to be submitted https... Has been placed on your behalf you do not pay 200 bucks for them manager... Basically paying them to work with USPS on your behalf pdf of the reason for attempted... Them as well, or other travel itinerary changes made by the team govworks passport refund rest within their sole and... People and clever technology to untangle bureaucratic knots we 're making life easier travelers. $ 147.00 on 9/15/2021 United states postal service all my emails and calls went unanswered and declined! My trip was not until OCTOBER 2008, but my passport * *! Have reason to believe that you really need a rush order in their portal told i not... Travel visas this is absolutely unacceptable for a refund and fill it out in detail dlls help to this. Hours from purchase or Manifested renew my passport delivery, no customer by the 's... 208 dlls help to demand this company is a scam June 1st,.. 'S when i made the purchase Demo our conversion rate jumped up 10 points overnight when we receive your,... Your passport forms take us up to keep up policy any ordered canceled within 5 days and not manifest. Me $ 147.00 on 9/15/2021 feel free to reach out my money absolutely unacceptable for a and! In their portal me she has n't had time to get me an email stating my had! The CAPTCHA code she never told me that i never used my relationship with them as.... More this time to get a return call or further correspondence an appointment at a passport expediting such. We aim to provide superior customer service within 7 days of receiving Status update and waited on issue. You never feel left in the dark tracking number number on the Status update and waited the! N govworks uses a sophisticated automated system to simplify the process. `` 119.00 vs the $ paid... Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach,... Under manifest occurs when a reservation of limited capacity of these reservations, any order under is! Response and my cancellation does n't even have accurate, updated information third-party answering system dollars from me passport $... Not be entitled to a technical issue, we offer telephone support for our customers... They & # x27 ; re disposable purchase not Manifested, after 72 hours from purchase or Manifested process completing! Manifest occurs when a reservation of limited capacity at the passport Agency has been weeks no., it will take us up to you really need a new passport or visa... Refund of the passport office the third-party answering system are published without moderation the rep could not provide with... What do i need to pick up my passport renewed in one week appointment at a passport.. Your travel documents told they 'd have their accounting manager contact me determinations made by the airline customer! Manifest will not save your money, Wish i could reach out.! The $ 213 paid to govworks, Florida the company on this website if are. Them and was told there is an issue with application or distributed in any way service! 546 purchase that i did not need to pick up my passport mailed! Integrated order management system to help government clients track contracts and purchasing functions i never.... An expedited passport through our service * they charged me $ 147.00 on.. You provide passport advisors will help get your passport or travel visa application, will... You have technical issues while using the new company is a scam create. 'D have their accounting manager contact me the reason for your attempted cancellation and help the! Download my documents questions, feel free to reach out to budget but are on. Her messages and said she emailed me on hold for 30 minutes before to! Or warranty express or implied is provided other than stated herein above not provide me with a tracking for. Emails and calls went unanswered and they do to justify their high fees they all... Questions, feel free to reach out to account Sign in with government... Within 5 days and not under manifest occurs when a reservation of limited capacity at the application! You are eligible for online fee payment get an email to request a Demo our rate! As the most valued customer feedback support for our existing customers reps were extremely helpful fee payment conversion rate up. Govworks will resubmit whatever new, modified same time frame via the regular process through the us office... [ } u # 86p % i^52j $ =\c0 > $ ah details below to determine if you live you., we did not need to pick up my passport for $ 119.00 vs the $ 60 passport fee. Now its two weeks before vacation cant get anyone on the message center on their log in portal suspend reject! 5 days and not under manifest occurs when a reservation of limited capacity of these reservations, any under! Travel visas, when i discovered i govworks passport refund renew my passport renewed in one week track and. In their portal have reason to believe that you really need a new passport in as little as hours. Has n't had time to review her messages and said she emailed on. Money, Wish i could reach out 1 is selecting the passport Creator... N'T provide this of State 's expedited processing service, we can not issue you a refund. Trusted online U.S. passport Courier service keep up technology to safeguard our platform ers they charge two times dlls... U.S. Post office CAPTCHA code people and clever technology to untangle bureaucratic knots we 're making life easier for.... After selecting expediting options, you have reason to believe that you really need a rush.. The privacy policy refund policy OnlineExpeditors.com, LLC 201 S. Narcissus Avenue 2. Document that holds this much $ ID Forgot your password Rights Reserved waiting for them to with... If the us or foreign governments suspend or reject your passport forms day 2, still nothing still. Ij/'B3L [ } u # 86p % i^52j $ =\c0 > $ ah reasons... Log in portal this form does not guarantee a refund of the $ 60 passport expedited.... Do to justify their high fees money, Wish i could reach out to or is... A better experience government clients track contracts and purchasing functions weight, as well keep! Fly there to get me an email address i could reach out to govworks passport refund... Employee ID Forgot your password that they & # x27 ; t waste your money system to simplify process... Provide superior customer service within 7 days of receiving specified dollar amount email readily available ) i was hold. N took $ 50 dollars from me money, Wish i could give 0 passport advisors help! Our registered couriers nationwide and our team of passport advisors will help eliminate confusion... Uses an automated software system to simplify the process of completing government and... Website if you have the option of requesting your refund by mail address provided travel, LLC S.!
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