Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Customer Service Associates must be able to multitask and handle multiple customers at once. When answering, be honest and explain what steps you took to ensure it didnt happen again. When a customer has a request or complaint, you must listen carefully and provide responsive answers. In any area, when the product is missing in the aisle, stock a new one instead. Veterans, active military and families can visit any store today for free any size hot coffee! Pull expired items, document and discard. Full Job Description. Employers ask this question to learn more about your work ethic. Additional pay could include bonus, stock, commission, profit sharing or tips. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Job Description. Happy Veterans Day from your friends at Wawa! Unlawful discrimination will not be a factor in any employment decision. Stop fuel pumps if necessary. Maintain proper cash levels in register drawer and change machines. Corporate or Union Opportunities: Please select a job category and filter accordingly. Lensa, Inc. - Lensa is a job search engine. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. The estimated additional pay is $2 per hour. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. The estimated additional pay is $4,654 per year. www.wawa.com/careers #jointheflock #internships2023. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! I found ways to make it more comfortable by using proper posture and stretching regularly.. Job Title: Customer Service Associate. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Like to have fun at work all the while making sure your customers experience is exemplary? GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Job Title: Customer Service Associate. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Pull expired items, document and discard. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. You can unsubscribe from these emails at any time. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Job Description. Previous customer service experience is preferred, but not required. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? . Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Location: Field. Posted: November 10, 2021. Stock and refill products through out the entire store.6. You have reached your maximum number of active job alerts. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Visit the Career Advice Hub to see tips on interviewing and resume writing. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Maintained high standards of customer service during high-volume, fast-paced operations. Wawa, Inc. is an equal opportunity employer. Department: Store Operations. Part-Time. Learn how this feature works. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Averages based on self-reported salaries. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. How To Become an Adventure Therapist: Step-by-Step Guide. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Complete other tasks as assigned by store management. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Maintain proper cash levels in register drawer and change machines. Wawa, Inc. is an equal opportunity employer. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Find the best jobs in the US, apply in 1 click and get a job today! Job Title: Customer Service Associate. Maintain proper cash levels in register drawer and change machines. Resolving phone, walk-in, mail, fax, and email customer inquiries. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Posted: January 25, 2023. They must also be able to work flexible hours, including nights and weekends, as needed. Copyright 2023 Grabjobs Pte.Ltd. He apologized and left happy.. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Your job seeking activity is only visible to you. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Companies. Wawa also requires applicants to pass a background check and drug test prior to being hired. Check that people who buy tobacco and alcohol products comply with the age limit. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Learn more in our Cookie Policy. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Communicate with the management team regarding customer requests and concerns. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Here are three trends influencing how Wawa Customer Service Associate employees work. Required fields are marked *. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Location: Field. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Upon request, consistent with applicable law requires applicants to pass a background check and drug test prior to hired..., consistent with applicable law differences - one of which is a number... 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