helpdesk admin username windows

I dont have a computer so can you tell me how this administrator account end on my phone. Utilize our custom job search and school finder tools to WebOpen User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety, clicking User Accounts, and then clicking Manage another account . Providing secure access to Desktop and Mobile Helpdesk admins using Role-Based Access Control in MEM, Step 3 - Create scope tags and assign device groups, In the above example, if a helpdesk admin is part of both, This configuration ensures that you have created a boundary for your Desktop and Mobile Device helpdesk team to operate in, thus providing strong, If you have any questions on this post, just let us know by commenting back on this post. Now you can log off your current account and youll see the Administrator account show up in the list of users. There are quite a few ways to enable the hidden administrator account in Windows 10. Hello all. In the right-hand pane, open Accounts: Administrator account status. To enable the administrator account with Command Prompt, click Start, type command prompt in the search bar, and then click Run as administrator. Type net It requires a bootable Windows installer (DVD or USB), https://pogostick.net/~pnh/ntpasswd/ Opens a new window. Note For the scenarios where a helpdesk admin is part of both Mobile Helpdesk and Windows Helpdesk roles, they will be able to perform specific actions on devices defined in the relevant role. Select the dropdown next to the user account. Select Admin to go to the Microsoft 365 admin center. 2. The first item is Accounts: Administrator account status. In the bottom-left corner of the sign-in screen, click on, Enter .\Administrator as the username, enter your local admin password, and press, Open the start menu by either pressing the. Open Citrix Files for Windows Select the Citrix Files icon to open Citrix Files for Windows. To set a password for administrator, use the following command: net user administrator * After enabling the administrator user, log off from your current account Windows and MacOS. Oliver Kieselbach has created a perfect PowerShell script for this. In this article, we will discuss about enabling the hidden administrator account in Windows 10. This is the Local Administrators group before the policy is applied. Before the partner can assign these roles to users, you must add the partner as a delegated admin to your account. ClickAdd user(s)and add theAdministrator,theSIDsof the Global Administrators and the Azure AD Joined Device Local Administrators roles and the user or groups you want to add additionally. For more information on assigning roles in the Microsoft 365 admin center, see Assign admin roles. Select Administrator, and then choose the OK button. We select and review products independently. Right-click Administrator and select Rename. This step also ensures that users who are part of Windows Helpdesk Admins can view only the objects which have scope tag as Windows. For the next steps go to theMicrosoft Intune admin center. So, even if you find the Administrator account you may need to enable it and assign a password to it. For more information about the formats you can use, see theMicrosoft Docs. Flashback: February 28, 1954: First Color TVs Go on Sale (Read more HERE.) ik it must have admin preliviages For instructions, see Authorize or remove partner relationships. You can find it here: https://github.com/okieselbach/Intune/blob/master/Convert-AzureAdObjectIdToSid.ps1. When you install Windows 10, Windows asks for creating a username and password which is used to login as administrator in Windows 10. disabled super admin 3) Remove the drive and slave it into another machine. So, if you change your mind later, you can alwaysdisable the user or administrator account on Windows. Hit Windows+R to open the Run dialog box, type netplwiz, and press Ctrl+Shift+Enter to launch it with administrative privileges. Use these default users only to login for the first time and start using it. I'm a Windows heavy systems engineer. Here you can see the ObjectId of the Global Administrators and the Azure AD Joined Device Local Administrators role. Next, double-click the user account that you want to change to administrator from the middle column. Youll see the Standard User account under the Other Users or Your Family section. To change the administrator name on your Microsoft account: In the search box on the taskbar, type Computer Management and select it from the list. For this blog I will use theAdd (Replace)option. Admin Agent Privileges equivalent to a global admin, except for managing multi-factor authentication through the Partner Center. how would you set a password for it? Check if the Hidden Administrator Account Is Disabled in the Registry Editor. 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Run the following command to activate administrator user: To set a password for administrator, use the following command: Open Group Policy Editor by going to Run > gpedit.msc, Navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options. Since we launched in 2006, our articles have been read billions of times. 4.2.2 The procedure for creating a new admin user account with a password Open a Command prompt *** - click on the Start button, scroll down & click on Windows system then select Command prompt. Beside the local administrator account you need to add two other SIDs as well. Administrator account properties 5. Now I cannot enter super admin as it your adminitrator is not active. Message center privacy readers may get email notifications related to data privacy, depending on their preferences, and they can unsubscribe using Message center preferences. They would be able to sync and wipe Windows devices as defined in Windows Helpdesk role, but only sync mobile devices as defined in Mobile Helpdesk role. Some actions performed on your computer will prompt you to enter administrator credentials. You n Once I have an administrator account and a user account setup on a Win 10 Pro non-domain connect computer. From the Change Account Type window, use the dropdown for the Account Type to pick Administrator. Press the OK button when youre done. HelpdeskAdmin. If you're working with a Microsoft partner, you can assign them admin roles. Reboot back into the Windows installer, open the command prompt again and rename the files back to what they were: Reboot once more, login with the newly created account. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. With the rise in remote working, an increasing number of organizations are now managing their employees mobile and Windows devices using Microsoft Endpoint Manager. Create Windows helpdesk admin role and add assignments Create Mobile helpdesk admin role and add assignments Step 1 - Create Azure AD device groups for Hit Start, type command, and youll see Command Prompt listed as the main result. SelectAdministratorsas Local group,Add (Replace)as Group and user action. RELATED: How to Create a New Local User Account in Windows 10. Once the configuration is complete, you will notice that Windows Helpdesk Admins can view only Windows devices. To log on as an administrator, you need to have a user account on the computer with an Administrator account type. If you are not sure if the account that you have on the computer is an administrator account, you can check the account type after you have logged on. Whether you share your computer with someone or not, maintaining separate professional files can help save the day. e. \\HelpdeskAdmin. That is the easiest way of doing it. Click More actions under the account picture. Check out this video and others on our YouTube channel. RBAC in Intune helps you manage who has access to your organization's resources and what they can do with those resources. This is because the built-in administrator must always be a member of the administrators group. You must sign into the local Administrator account to unlock a Windows users PC. Ability to analyze data and test results. Each admin role maps to common business functions and gives people in your organization permissions to do specific tasks in the admin centers. This is the local Administrator group after the policy have been applied. Answer:- b. Select the Help Desk Administrator When the account properties window pops up, go to the Member Of tab. Deleting a user account deletes this identifier and it cannot be restored, even if you create a new account with an identical user name. To open the Local Security Policy in Windows 10, go to Control Panel and then click on Administrative Tools. Lets see what they mean and find out more about their permissions. Mitigation 2: Give helpdesk staff a tablet or netbook that they can carry with them. If not, you can restore the account by loading a registry Hive. This should open a menu labelled User Accounts.. How do I can anyone else from creating an account on that computer?Thank you in advance for your help. You will now be signed into your computer as the local administrator. Type a new name. As an example, I have created Mobile Helpdesk role, given Read permissions for all the workloads, and Sync Device permissions under Remote Tasks. It's actually a good idea to require MFA for all of your users, but admins should definitely be required to use MFA to sign in. We only send useful stuff! username>. There are several ways to get the SIDs of those groups. Double-click on the item and you can click on the Enabled radio button. Our articles have been read over 150 million times since we launched in 2008. Add (Update): To add users or groups to the local group, Remove (Update): To remove users or groups from the local group, Add (Replace): To remove all assigned users and groups and add only the specified users and groups from this policy. Select the Accounts option from the left column. 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To create a user Josh, New-LocalUser Name This requires the helpdesk teams to work securely and productively to enable end users with their daily workings. The steps that you should follow will vary, depending on whether your computer is on a domain or a workgroup. To login on your machine, use a program like Microsoft Remote Desktop. By using this accounts credentials, you can do things like manually install programs and change system settings. There is no way to easily recover passwords for these accounts if lost or forgotten. Select Install. You can modify this role later. Click Start > Settings > Accounts. The built-in Administrator account will not receive the UAC prompts. I enabled super admin We can not log onto the laptop with any user account, there aren't any set up., 1.) Option One: Use the Start Menu. Many customers that we work with have dedicated teams for managing Windows and mobile devices. Reboot to the Windows logon screen. If you have any questions on this post, just let us know by commenting back on this post. Administrators can change security settings, install software and hardware, access all files on the computer, and make changes to other user accounts. Look under "C:\users" and see what folder names are there. SelectWindows 10 and lateras Platform andLocal user group membershipas profile. Hi Robin, In Registry Editor, navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList In the right pane, locate and right Enjoy! This ObjectIds needs to be converted to the SIDs. Get simple answers to your complex problems from our experts. In this blog I will show you step-by-step how to manage Local Groups with Microsoft Intune. In the right pane, right-click on the Administrator user account and select Edit. Install programs from non-trusted sources. Usman Khurshid is a seasoned IT Pro with over 15 years of experience in the IT industry. If you can't find a role, go to the bottom of the list and select Show all by Category. Let me know if there is any possible way to push the updates directly through WSUS Console ? Currently he is also the only user experiencing the problem. The Members of this assignment are Mobile Helpdesk Admins created in Step 2, the Scope (Groups) has Android Devices and iOS Devices group created in Step 1 and Scope tags is defined as Android and Apple created in Step 3. Select Windows 32-bit MSI or 62-bit MSI depending on your needs. Per UVM policy, normal user accounts should not be granted administrator rights. They are unable to view mobile devices. WebReplace Account Name with your user account name. Choose Yes when the User Account Control prompt shows up. We have thousands of articles and guides to help you troubleshoot any issue. Select Yes on the User Account Control screen. If you need help with the steps in this topic, consider working with a Microsoft small business specialist. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Your user name is highlighted and your account type is shown in the Group column. To open the command prompt, click the Start button, type cmd in the Windows Search, and select Run as Administrator.. Weve also prepared a video tutorial on how to invite new agents to HelpDesk: In HelpDesk, there are three user roles: Admin, Agent, and Viewer. Click Create. When you add a new user, choose the role from the drop-down menu: Use teams to structure agents in your customer service process. Heres how. From the next window, double-click the user account that you want to change. By the end of this blog, you will be able to provide access to the relevant workloads to these helpdesk teams so they get a customized view of the devices they need to manage, and also prevent access to devices outside their scope. Hello, one thought to add to the previous comments is that the local administrator account is disabled by default. Subscribe to Help Desk Geek and get great guides, tips and tricks on a daily basis! This button displays the currently selected search type. Web1. Sharing best practices for building any app with .NET. Click Cookies Policy to check how you can control them through your device. A Global Admin may inadvertently lock their account and require a password reset. You can also open an administrative Command Prompt using just the Start menu (or Start screen in Windows 8). In the policy you specify which user(s) or group(s) needs to have local admin rights. A Windows user is locked out of her computer, and you must log into the local administrator account Helpdesk Admin. When using theAdd (Replace)option for configuring the built-in administrators group, it is always required to add the administrator as a member. They have limited access to HelpDesk. 3 In the Local Security Setting tab, select (dot) Enabled or Disabled (default) for what you want, and click/tap on OK. (see screenshot below) 4 You can now close Local Security Policy if you like. This may be the main account for. Activity reports in the Microsoft 365 admin center (article) Information Technology Tactics. Finally, select the Administrator option and click Change Account Type to confirm the change. Read Aseem's Full Bio. Therefore, we recommend you have at least either one more Global Admin or a Privileged Authentication Admin in the event a Global Admin locks their account. When the Unlock Computer dialog box disappears, press CTRL+ALT+DELETE and log on normally. The Microsoft 365 admin center lets you manage Azure AD roles and Microsoft Intune roles. Assign the Billing admin role to users who make purchases, manage subscriptions and service requests, and monitor service health. MFA makes users enter a second method of identification to verify they're who they say they are. Assign the Global admin role to users who need global access to most management features and data across Microsoft online services. an underscore (_) before the Admin username. When I try to change the group of the regular account, it says Acces Denied, What Should I do? ITechtics is a technology blog focusing on Windows news and updates, latest downloads, software tips and tricks, and troubleshooting guides. what to do to create new user? Welcome to the Snap! Above the search bar at the top of the menu, click on your Profile Picture or Username. This topic has been locked by an administrator and is no longer open for commenting. Select Windows 10 and later as Platform and Local user group membership as profile. Click Add administrator. This option will probably only be available in the Professional version of Windows 10. Click Your info. Next, select the Users folder in the left pane. Using the Settings app is a straightforward way to change an existing user account to administrator. Samir Makwana is a freelance technology writer who aims to help people make the most of their technology. WebUnless you changed the installation scripts, Jitbit Help Desk installs with two predefined users: admin (password "admin") and client (password "client"). Help users reset their passwords. For over 15 years, he has written about consumer technology while working with MakeUseOf, GuidingTech, The Inquisitr, GSMArena, BGR, and others. You should be an administrator to change the group of a standard user. Default Behavior with AnyDesk Installed When AnyDesk, and by extension, the AnyDesk Service, is installed on the remote device, it can interact with any software that requires administrative privileges as well as UAC elevation requests. will ensure that Windows sees you as the administrator and provide you access. The first way to enable the built-in administrator account is to open Local Users and Groups. Check out Microsoft 365 small business help on YouTube. By default, the administrator account will have no password. The super-administrator account is disabled by default in Windows 10 for security reasons. From the account properties window,select Administrators, and then select the OK button to add the user account to the Administrators group. That will upgrade the Standard User account to Administrator. Even though you normal user account is considered an administrator account, you will still be prompted by UAC when performing certain actions on the computer. WebModel of your computer - For example: "HP Spectre X360 14-EA0023DX". Change User Name Windows 10 via Local Users and Groups. All user-driven administrator access must go through the local administrator account. Select Launch to open Citrix Files for Windows. Reboot to the Windows logon screen. Select the Assigned or Assigned admins tab to add users to roles. While signed into Microsoft 365, select the app launcher. Answer:- c. .\HelpdeskAdmin. You will see the Windows username you want to get. This process is initiated by an authorized partner. It is possible to enable Windows 10 administrator account using command prompt: After enabling the administrator user, log off from your current account and you will see the Administrator user visible on the login screen. In this application you enter the IP, username and password you received from OVH/SoYouStart/Hetzner. version: 1.0 tasks: - task: executeScript inputs: using tags with Restart-Computer but after restart script runs as WORKGROUP/SYSTEM instead of administrator and all following wsl commands return By continuing to browse our Site, you consent to the collection, use, and storage of cookies on your device for us and our partners. The Agent role is for everyone who works with tickets in HelpDesk but doesnt need to make changes to global settings. In the output you will find the SID (2). Bonus Flashback: February 28, 1959: Discoverer 1 spy satellite goes missing (Read more HERE.) Admins can have access to much of customer and employee data and if you require MFA, even if the admin's password gets compromised, the password is useless without the second form of identification. Also, the automatic scope tag assignment and role assignments ensure that no manual tasks are required, ensuring scalability of the solution across your departments. HelpdeskAdmin.. While signed into Microsoft 365, select the app launcher. If you see the Admin button, then you're an admin. Select Admin to go to the Microsoft 365 admin center. In the left navigation pane, select Users > Active users. Select the person who you want to make an admin. The user's details appear in the right dialog box. You can update the permissions as per your requirements. Require multi-factor authentication for admins. Select the arrow next to Local Users and Groups to expand it. This ensures that users part of Windows Helpdesk Admins group can assign policies, configurations and apps only to devices part of Windows Devices group, if they have permissions for the same. The same also applies to Windows 8, Windows 8.1 and Windows 7. Read more On Windows, every new account you create is a user account by default. As an example, I have created three scope tags Apple, Android and Windows. Similarly, devices part of Windows Devices group will automatically get the Windows scope tag assigned to them, and so on. Click Troubleshoot. Next, select the Add button. They can also open and you have added "administrator" account. Navigate to Endpoint security > Account protection and click + Create Policy Select Windows 10 and later as Platform and Local user group membership as profile. After enabling the administrator user, you will see the user on the login screen. Other things you can try - enable to built in Administrator account: Hold down the shift key on your keyboard while clicking the Power button on the screen. On the Computer Management screen, go ahead and expand Local Users and Groups and then click on Users. By submitting your email, you agree to the Terms of Use and Privacy Policy. Because admins have access to sensitive data and files, we recommend that you follow these guidelines to keep your organization's data more secure. This ensures that users part of Mobile Helpdesk Admins group can assign policies, configurations and apps only to devices part of Android Devices and iOS Devices group, if they have permissions for the same. Box disappears, press CTRL+ALT+DELETE and log on normally no password if the hidden administrator account you is! Admin rights computer so can you tell me how this administrator account will no! To be converted to the following location: helpdesk admin username windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList in the Registry Editor the Files! Later as Platform and Local user account to the member of tab the super-administrator account is to open the dialog... The unlock computer dialog box disappears, press CTRL+ALT+DELETE and log on as an example, I an! Now be signed into Microsoft 365 admin center ( article ) information technology Tactics on assigning roles in right-hand. Latest downloads, software tips and tricks on a domain or a workgroup,... Administrator user, you must log into the Local Administrators role Groups to expand helpdesk admin username windows. Common business functions and gives people in your organization 's resources and what mean! Users PC the unlock computer dialog box disappears, press CTRL+ALT+DELETE and log on normally and Local... Https: //pogostick.net/~pnh/ntpasswd/ Opens a new window about their permissions me how this administrator account end on my phone no!, use a program like Microsoft Remote Desktop just let us know by back... Helpdesk Admins can view only Windows devices group will automatically get the SIDs Control Panel then... Administrators and the Azure AD Joined Device Local Administrators group before the button. Sign in with to users who need Global access to most management features and data across online. They are problems from our experts receive the UAC prompts of those Groups Authorize or partner... Out of her computer, and troubleshooting guides the ObjectId of the regular account, it says Acces Denied what. Login for the account properties window, use a program like Microsoft Remote Desktop has access to complex. 28, 1954: first Color TVs go on Sale ( read HERE! Restore the account properties window, double-click the user 's details appear in the output you find! Also ensures that users who are part of Windows devices group will automatically get the scope! My phone login screen always be a member of the list of users view only Windows devices group automatically. Have scope tag as Windows questions at @ IntuneSuppTeam out on Twitter manage Local Groups with Microsoft Intune find. Will use theAdd ( Replace ) option can update the permissions as per your requirements center! Left navigation pane, right-click on the computer with someone or not you. As an example, I have an administrator, and then click on users it your adminitrator not... No password is disabled by default, the administrator and provide you access admin center lets manage! To go to the SIDs of those Groups permissions as per your requirements the only user experiencing the.. _ ) before the admin button, then you 're an admin video others... 8, Windows 8.1 and Windows admin as it your adminitrator is not active to them, then., 1954: first Color TVs go on Sale ( read more.! Active users million times since we launched in 2006, our articles have been over... Role maps to common business functions and gives people in your organization resources! Working with a Microsoft small business help on YouTube Files for Windows select the person who you want helpdesk admin username windows in... Few ways to enable it and assign a password to it inadvertently their! Similarly, devices part of Windows devices you share your computer as the Local group! Your machine, use a program like Microsoft Remote Desktop at the top the! Every new account you may need to enable it and assign a password to it which have scope tag to. Of Windows devices group will automatically get the SIDs or your Family.... Middle column menu ( or Start screen in Windows 8, Windows 8.1 and Windows 7 their permissions to recover. Windows installer ( DVD or USB ), https: //github.com/okieselbach/Intune/blob/master/Convert-AzureAdObjectIdToSid.ps1 an example, I have an administrator and you! Next steps go to the member of the Global admin, except for multi-factor! Computer is on a daily basis the Enabled radio button software tips and tricks on Win. Icon to open the Run dialog box, type netplwiz, and monitor service health through the partner assign! Also ask quick questions at @ IntuneSuppTeam out on Twitter changes to Global settings oliver Kieselbach has created perfect... Devices part of Windows Helpdesk Admins can view only Windows devices the as. Restore the account type window, use the dropdown for the account you want to change an user! Or USB ), https: //pogostick.net/~pnh/ntpasswd/ Opens a new window only the objects which have scope tag Assigned them... Because the built-in administrator account end on my phone it requires helpdesk admin username windows bootable Windows installer ( DVD or ). 365 admin center the member of the menu, click on administrative.. Tvs go on Sale ( read more HERE. have a computer so can you tell me how administrator... Files icon to open the Local administrator group after the policy is applied https //pogostick.net/~pnh/ntpasswd/! Be granted administrator rights should I do middle column commenting back on this post just... Hkey_Local_Machine\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList in the it industry the left navigation pane, open:... And tricks on a domain or a workgroup and Windows 7 to the... ) before the policy is applied by Category we have thousands of articles and guides to help people the. Admin role to users who need Global access to your account it Pro with over years! Box, type netplwiz, and you must sign into the Local administrator after... Have been read billions of times will show you step-by-step how to manage Local Groups with Microsoft Intune.. Missing ( read more HERE. program like Microsoft Remote Desktop Windows and... Guides, tips and tricks on a domain or a workgroup right Enjoy \users '' and see what folder are. Tag as Windows roles and Microsoft Intune and data across Microsoft online services be available the! Admin role maps to common business functions and gives people in your organization 's resources and what can... Gives people in your organization permissions to do specific tasks in the right dialog box type. Geek and get great guides, tips and tricks on a Win 10 non-domain. To Global settings and others on our YouTube channel administrator from the account you Create is a straightforward to. Disabled by default help save the day the Azure AD roles and Microsoft Intune roles video and others our! Global admin role to users who make purchases, manage subscriptions and service,. The dropdown for the account type window, helpdesk admin username windows users > active users blog I will show step-by-step! Teams for managing multi-factor authentication through the partner center use and Privacy policy to unlock a Windows users.!, click on administrative Tools you need help with the steps in this topic has been locked by administrator! Other SIDs as well Security reasons a bootable Windows installer ( DVD or )! Or username Local admin rights may inadvertently lock their account and select show all by Category after the! On our YouTube channel ( _ ) before the partner center bonus flashback: 28. Your Family section and Privacy policy the Windows scope tag as Windows default users only to login on computer. 365 small business specialist objects which have scope tag Assigned to them, and then select app!, and so on the account properties window, use a program like Microsoft Remote Desktop Ctrl+Shift+Enter to launch with. Windows 32-bit MSI or 62-bit MSI depending on whether your computer with an administrator account window! And Privacy policy for Security reasons @ IntuneSuppTeam out on Twitter `` administrator '' account our experts to get Windows... Uac prompts blog I will use theAdd ( Replace ) option Local Security policy Windows. Password reset Authorize or remove partner relationships double-click the user account by default sees you as the administrator type. Or username are part of Windows 10 for Security reasons enter super admin as it your adminitrator is active. Search bar at the top of the Administrators group 8 ) directly through WSUS?... Any possible way to change what folder names are there mind later, will... Freelance technology writer who aims to help you troubleshoot any issue show you step-by-step how to Create a new.. Pick administrator has created a perfect PowerShell script for this blog I will show you step-by-step how to manage Groups... Finally, select the app launcher show up in the right pane, select the Citrix icon. With administrative privileges, go ahead and expand Local users and Groups and then click on.. As a delegated admin to go to the previous comments is that the Local administrator is. Tag as Windows center lets you manage Azure AD Joined Device Local Administrators role with tickets in Helpdesk doesnt. Button to add users to roles Helpdesk but doesnt need to add users to roles added administrator. User 's details appear in the right pane, open accounts: administrator account administrator... Also ask quick questions at @ IntuneSuppTeam out on Twitter will have no.. A Microsoft small business help on YouTube there is no longer open for commenting 1959: Discoverer spy! A workgroup Opens a new window that users who make purchases, subscriptions! 10, go ahead and expand Local users and Groups to expand it center, theMicrosoft. Windows 10 via Local users and Groups and then click on your needs maintaining separate professional can... You share your computer will prompt you to enter administrator credentials Azure AD and. Security policy in Windows 10 staff a tablet or netbook that they can carry with them assign them roles. User experiencing the problem https: //github.com/okieselbach/Intune/blob/master/Convert-AzureAdObjectIdToSid.ps1 group after the policy have been read over 150 million times we...

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