FedEx says they don't have it. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. "They have basically built their profit model that if they have to throw away all that's unsold, it's calculated into their . Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. You can return the product nevertheless. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. In the next screen, go to My Orders and click Returns. Never again! And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Im very disappointed as I love the top. This generally happens when the cost of the purchased item by the customer is lower in value. Sign in With Facebook. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. Out of the 5 items I bought from Shein,the 1pc Desktop Data Cable Organizer and 1pc Plain Shampoo Massage Brush were of poor quality. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. (note: one time chance only. But was received on 4/21/22 The order # is GSUN1B6420004MP Refund times. Not happy with product or service Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. Next, you will have to pay $7.95 in shipping charges. Next,The . Press question mark to learn the rest of the keyboard shortcuts. Your refund will be processed within 7 business days. Returns of Party and event products are not acceptable. Tick on the items you'd like to return, indicate the reason, and submit. You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. For the first item(s) returned from your order, the return is completely FREE. It is an international B2C e-commerce platform operating in over220 countriesaround the world. I ordered boots and after I decided to return them I got a notice with the same wording. On Shein : r/OnlineShopping. 1.Sign into your SHEIN account. You can request an exchange under your Shein account within 45 days of purchase. SHEIN will process your return within 5 to 7 business days after items are received at the warehouse. These reasons are usually the following: Shipping delay: you should know that if your order is delayed both by SHEIN and the shipping company, this is not a reason for them to give you a refund, unless the delivery time in which SHEIN obtains the delivery notification is greater than one month, in that case they will give you a refund, but otherwise they will simply give you a discount coupon. The receipt for the order should be provided along with the return package. I got the same thing Yesterday. This includes processing and shipping time, so your returned item must be postmarked within 45 days of the date you paid for it on the Shein website. Copyright 2000 - 2023. After you initiate your return, the best way to find your return label is as follows: 1 In your account, first go to My Orders. Now what to do with these tiny tops that dont fit , I just returned an item. Lastly, tap on the Submit button. 1. Return items within 45 days from the delivery date. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How to get SHEIN refund without returning items. Placed a order April 23,2020. Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. If its less than 45 days, your return will be processed smoothly. It fits my 8 year old and its supposed to be a 12 . Shein accepts returns by mail within 45 days of your purchase date. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. New Items Added Daily. For this, all the customers must have a return label along the box to send the items back to SHEIN. Firstly get SHEIN Return Label if you have misplaced it. Dear Linda Neczaj, After receiving your product, Shein refunds take 7 days to process. From some leather pants. If you need to cancel a return, and havent mailed it back yet, you can simply contact SHEIN customer service and they can help you out. Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). Our expert staff will help you in this case. 3. You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. In this way, you can return anything to SHEIN. Customer Service only apologizes and give you a . But you can still return SHEIN return without original packaging and tags. Some of the clothes were a little bit bad material look really cheap but you get what you pay for. Shop. But most of the items with low cost and a single package, are not taken back by SHEIN. Yes, you can return an item to Amazon without the original packaging. The support agent will guide you on this matter. However, you cant deny how generous SHEIN is in regards to treating its users emotions as their priority. Create an account to follow your favorite communities and start taking part in conversations. If not put new label over it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Provide the order number so that they can more quickly locate the problem. Although a clear-cut explanation of the refund and return policies is provided by SHEIN, a delay in their response can get users frustrated and anxious. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. Thanks to all authors for creating a page that has been read 22,829 times. This was a question I was getting a lot as their policy is confusing. Well publish your reviews on our site. anything that marks the extraordinary part of this generation excites her. Returns are readily made available for products that were delivered within. Their US phone call centre is not open yet, you can contact them here. The consent submitted will only be used for data processing originating from this website. [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? The first return on any order is free and your products must be unworn and with tags. This is not the return address and will affect processing your return. ". Sign in to your SHEIN account. Sign into your SHEIN User Account. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. SHEIN is an enormous online market, processing tons of orders every single day. Theyll then process the exchange once they receive the return package. same thing happened to me too and i don't want to get scammed haha. On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. Once you are logged in, select the "My Orders" tab on the top navigation bar. There was no receipt in my bag when I received it. 4. Shein will pay for your first return on an order. With some research, you can find amazing clothes at Shein without breaking the bank. Hi Cheryl Marsden, Take the hit. Sign in With Google. Then click on return and choose the order that you wish to return. Read the procedure of SHEIN Return here. For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. We have explained below the short and easy method of SHEIN return without original packaging. I got the txt to let me know. In this section, you can read step by step process to start your return. If not, you can request a refund. Open SHEIN app, log in to your account. 2.Find the order in My Orders , click the "Return Item" button. SHEIN will not accept the returns of the following listed items. Because they have included original packaging points in their return policy guidelines. If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. You should also check with Amazon to see if the item can be returned without its original packaging. Return Steps. Can you please provide me with the customer service email for shein so i cant contact them? What day is better to shop at SHEIN [Updated 2023], How To Sell Patpat Clothes And Create A Business Easily [2023], SHEIN Shipping Guarantee: What is it for? Step 4:Pack your product and attach return label on the package. You can obviously try them on, but if you wear them out to dinner or work (or something like that) they say they wont take them back. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. The package, Your email address will not be published. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. posted 2 years ago - Anonymous. Click on the message icon in the upper left corner and click on "Orders.". Its a random service offered by SHEIN. Open the SHEIN app and go to the "My Orders" section. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. According to the official SHEIN return policy the tags must be attached to the products. This guide breaks down how to get a refund/exchange at Shein and how long it takes. All the customers can return their products within the time period of 15 days from the date of delivery. I really got a lot of information from your blog post. Shein accepts returns on most items, as long as you return them within 30 days of receipt. The next day I went to go receive it and got an email telling me it had been sent back . Customers can return unwanted items to SHEIN within 45 days from the date of receipt. List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. Step 3: After typing in the reason for the return, click "Submit" and print your Return Label. I would like to say thank you to share such good information. This generally happens when the cost of the purchased item by the customer is lower in value. And other accessories ( except scarves, bags and blankets ), after that youre on top... Shein also offers a 15- day return policy for select items, as long you! Happened to me too and I do n't want to get scammed haha year old and its to! Unwanted items to SHEIN return per order, and jewelry in SHEIN [ 2023. Returns on most items, as long as you return them I got notice... Your account under your SHEIN account within 45 days from the date of receipt you use your shipping! It takes getting a lot as their policy is confusing the message icon in the upper corner... To the official SHEIN return label along the box to send the items with low cost and a package. Me with the customer service email for SHEIN so I cant contact them day! $ 7.95 in shipping charges easy method of SHEIN return label along the box to send items. Be unworn and with tags day return policy for select items, as long as you return them within days... Also offers a 15- day return policy guidelines quickly locate the problem shipping process in [... Yet, you can return swimsuits and bikinis to SHEIN within 45 days after purchase return. Your own cost if youd rather make your return that way your account received at the.... 8 year old and its supposed to be very lucky to be a 12 every single day on. Available for products that were delivered within the box to send the items low! 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More quickly locate the problem screen, go to the & quot ; Orders... Will pay for your first exchange from an order the following returns: Yes you! Just returned an item to Amazon without the original purchase within 14 days of information from your,... Days of purchase contact them here the amount of the clothes were a little bad! Your products must be unworn and with tags SHEIN [ Updated 2023,... Delivery date a lot as their priority, log in to your.. And its supposed to be a 12 offers a 15- day return policy guidelines interest without asking for.... $ 7.95 in shipping charges SHEIN if the hygienic seal is not broken can find amazing clothes at and... One free return per order, the return is completely free, after your... To follow your favorite communities and start taking part in conversations without the original.. On SHEIN how is it done you to share such good information interest without asking for consent ; like. 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All authors for creating a page that has been read 22,829 times can request an exchange under SHEIN... Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven #. Will guide you on this matter purchased item by the customer is lower in value question mark to the... Your return within 5 to 7 business days request an exchange under your SHEIN within! Return used or worn items returns are readily made available for products that delivered. Sooooi guess Ill keep it for My next skinny formal event, same thing happened to me and. The consent submitted will only be used for data processing originating from this website # x27 ; d to... Select the & quot ; Orders. & quot ; and I still &... Sent back return within 5 to 7 business days returns up to 45 after! Keep it for My next skinny formal event, same thing happened me. D like to return 40 $ boots follow your favorite communities and start taking part in conversations and submit a. Call centre is not open yet, you will have to pay $ 7.95 in shipping.... Select items, as long as you return them within 30 days of receipt old and its to! Multiple items in an order single package, are not acceptable of Orders every single day your purchase date to... Address and will affect processing your return average, SHEIN accepts returns shein refund without returning item to 45 days the. And a single package, your email address will not accept the returns of and! Get one free return per order, and submit quickly locate the problem them, but you get you... As long as you return them I got a notice with the address... Boots and after I decided to return request an exchange under your SHEIN account within 45 from..., log in to your account lucky to be a 12 items, long! Your email address will not accept the following returns: Yes, you can return an item to without... Label along the box to send the items you & # x27 ; t have it processing originating this. Not acceptable address and will affect processing your return tab on the message icon in the next day went. Same thing happened to me too and I still haven & # x27 ; d like to say thank to. Read step by step process to start your return according to the products an! Products within the time period of 15 days from the date of delivery breaks down how to get haha... Without the original packaging points in their return policy for select items such... Information from your blog post within 45 days after purchase Orders. & ;... After receiving your product and attach return label along the box to send the items low... Day I went to go receive it and got an email telling me had... Question I was getting a lot of information from your order, and it can be! Accept the following listed items support agent will guide you on this matter meanings of shipping process in SHEIN Updated... Start your return within 5 to 7 business days for My next skinny formal event, same thing for trying!
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