partnership for public service bias

Set a vision for AI and its potential in government, Relate mission outcomes to state-of-the-art AI technology, Begin building an AI community of practice as executive leaders in government, Link strategy to mission impact with tools and application, Communicate the importance of culture and the implications for the workforce, Effectively lead change and manage risk in building an AI-ready culture, Develop guiding processes for AI structure, Create accountability for the effective use of AI, Understand the negative effects of AI and its default to bias and injustice, Design AI around values that promote diversity, equity and inclusion, Establish principles for the responsible use of AI, See AIs potential in positively impacting the public good, Create accountability and action plan for leading AI in government. There are many different types of biases, both unconscious and conscious. 3. Baysu, Glseli, and Karen Phalet. But to successfully apply these principles, agencies need to have in place the building blocks that create an environment that fosters responsible AI use: data, talent and governance structures. Read more, Read our op-ed on how Congress can strengthen the nonpartisan civil service. and OrientationApril 13 (Virtual, 1:00 2:00 p.m. EDT/EST), Session 1: AI fundamentalsThursday, April 20, Session 2: Designing AI strategyThursday, May 18, Session 3: Fostering an AI-ready cultureThursday, June 15, Session 4: Establishing AI governanceThursday, July 13, Session 5: Responsibly leading AIThursday, Aug. 10, Session 6: The future of AI in governmentThursday, Sept. 7. There are limitations to this analysis, and researchers should interpret these results with caution. As in our analysis of men and women leaders, we did not find a statistically significant difference between how diverse groups of employees and white employees scored on our two core values: stewardship of public trust and commitment to public good. Even more convincing, we found that raters used the word intelligent and hardworking less frequently to describe men of diverse racial and ethnic backgrounds than for any other demographic group. Learn more, Our Profiles in Public Service podcast shares stories from public servants across government doing incredible workon behalf of our country. "The G Word with Adam Conover," a newly released docuseries from Netflix and Higher Ground Productions, explores our government's triumphs, failures and how we might be able to change it, as well as the role that public servants play in making our country safer and stronger. Some have already begun deploying AI tools in their services, while others have not so far adopted AI. 28. From . For all subsequent analyses conducted for this research brief, we created a diverse race/ethnicity category where we combined all race and ethnicity categories other than white. "The Intersectionality of Leadership: International Considerations." The data scientists building AI tools, the chief information officers operating them, the general counsels reviewing their privacy implications, the program managers interpreting their results and many others all need to be collaborating for AI use to be follow responsible artificial intelligence principles. While not in the list of top three adjectives, we include warm here for comparison since it has been used in the literature to describe a characteristic that women leaders are more often expected to display than leaders who are men. The program also includes a one-hour virtual orientation session. 49% of employees would recommend working at Partnership for Public Service to a friend and 57% have a positive outlook for the business. Algorithmic bias refers to the ways in which algorithms might perform more poorly for certain demographic groups or produce disparate outcomes across such groups. Read news stories about the Best Places to Work in the Federal Government rankings. Overall, white women received the least positively framed feedback on opportunities to improve. Figure 6. 600 14th Street NW The AI Federal Leadership Program is designed for members of the Senior Executive Service/Equivalents and select GS-15s. The adjective hardworking was used significantly less for men of diverse racial and ethnic backgrounds than for any other group. Participants in our interviews and focus groups mentioned this consistently as one additional helpful tool, however, barriers can exist in those mentoring relationships32 and it may not address all the structural inequities that exist. Partnership for Public Service 600 14th Street NW Suite 600 Washington, DC 20005 (202) 775-9111 They can influence actions and decisions such as whom we hire or promote, how we interact with persons of a particular group, what advice we consider, and how we conduct performance evaluations. The Partnership for Public Service: Building a better government and a stronger democracy. Fact 3: The public sector pays a higher wage premium to women than to men. Initiative for Gender Equity in the Public Sector. The trends we uncovered present multiple areas of future exploration, including: It is well understood that top-performing organizations have more diverse leadership.30 While the Biden administration has prioritized DEIA-focused strategies for the federal workforce, they alone are not enough to create an equitable, inclusive and accessible government workplace. Family-school-community partnerships are a shared responsibility and reciprocal process whereby schools and other community agencies and organizations engage families in meaningful and culturally appropriate ways, and families take initiative to actively support their children's development and learning. Should you miss any part of a session, we will work with you to provide resources for content missed. Of those, 1,123 were self-ratings, and 14,007 were ratings completed by othersfor example, managers, direct reports, friends or family, or colleagues. (202) 775-9111, A vision for the future and ideas for how to get there, Excellence in Government Fellows Spring 2023 Orientation, 2023 Internship Coordinator Consortium Q1 Meeting, Learn More About How Were Improving Government, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Congratulations to the 2022 Samuel J. Heyman Service to America Medals honorees, Building a Culture of Innovation in Government, Advice to Incoming Agency Leaders From Those Who Have Been There, Key ingredients for a holistic customer experience, Why you should apply to the Mission Support Leadership Program, Foundations in Public Service Leadership Program. (202) 775-9111, Senior Manager, Center for Presidential Transition, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Outcome of midterms unlikely to improve the Senate confirmation process for executive branch nominees, The importance of chronicling presidential transitions, More than a quarter of ambassador positions are without a Senate-confirmed official, hindering American diplomacy, Looking back at the toughest presidential transition in history, President Bidens Cabinet and Cabinet-level appointments: The first 35 days, The Latest on the Midterm Election Results and What They Could Mean for the Executive Branch, The U.S. Richardson, Agnes, and Cynthia Loubier. For example, if participants in a farm loan program have historically been primarily from certain states, an algorithm trained on that historical data may draw incorrect conclusions about who the programs customers should be and reproduce existing patterns, unintentionally leading to the exclusion of eligible customers. A. Burey. Impact of Diversity and Inclusion on the Perception of Organizational Justice." Leadership programsas well as agency efforts to implement President Joe Bidens executive order on supporting diversity, equity, inclusion and accessibility in the federal workforceshould focus on helping federal organizations address these issues. The rankings and accompanying data provide a means of holding federal leaders accountable for the health of their organizations, shining the spotlight on agencies that are successfully engaging employees as well as on those that are falling short. For example, the response, Continue to bring in diverse ideas was coded as positive, while the response, sometimes [name removed] can come off as easily frustrated when others do not follow her lead. Work with ODEP to disseminate and share effective disability employment practices and to provide expertise in communicating such information to employers and employees. Program Specific Contact Details. Booz Allen Hamilton has been at the forefront of management consulting for businesses and governments for more than 90 years. Emily Kalnicky oversees and advances efforts at the Partnership to understand and improve overall program effectiveness and mission achievement through monitoring and evaluation data. Edward Elgar Publishing, 2022. 600 14th Street NW Overall, we found that people in the federal workplace perceive leaders differently based on race and gender. Excel uses a generic dictionary with negative and positive words and then assigns each phrase in the dataset a score based on how strongly that phrase aligns with those positive or negative words. Select in-person sessions are followed by an optional one-hour networking lunch. Various public sector organizations in the United States also have begun work on frameworks for responsible artificial intelligence use. Partnership CEO Max Stier and Dr. Fauci authored an op-ed in the Washington Post about the governments aging workforce. Considering questions such as how will frontline employees interpret model outputs and what are the privacy implications of using this system will help technical and non-technical leaders find concrete points of collaboration and ensure the AI tool is well-integrated into the broader system. 27. . 600 14th Street NW If your inquiry is beyond a specific program please call 855-243-8775, or use the contact us button below. At PAI, equity and inclusion are core values which we seek to promote among our Partner organizations, in our own work, and throughout the greater AI field, including in machine learning and other automated decision-making systems. Develop and disseminate case studies illustrating the business value of employing people with disabilities and publicize their results. Women are underrepresented in federal leadership positions, making up just 27.3% of the U.S. Congress in 2021 1. and 39% of the Senior Executive Servicethe highest level of our government's career workforcein 2022.. Journal of Social Issues 75.2 (2019): 568-591. The center works with federal agencies, Congress and the White House to help ensure smooth and effective transfers of power. Although the work of these American heroes might be less visible than athletes, actors and musicians, their efforts have a tremendous impact on our lives. Federal government websites often end in .gov or .mil. .h1 {font-family:'Merriweather';font-weight:700;} Washington, DC 20005 Sex Roles 80.9 (2019): 565-577. For more than 20 years, we have helped make this . The government workforce is more educated and more white-collar than the private-sector workforce. For more than 20 years, we have helped make this . Ensuring sufficient internal expertise to sustain and grow efforts over time. In addition to this list, mentorship is often considered a tool for underrepresented groups to advance in their career. Retrieved from, 3. Classification ( NTEE ) Research Institutes and/or Public Policy Analysis (Employment, Job-Related) Nonprofit Tax Code Designation: 501 (c) (3) Defined as: Organizations for any of the following purposes: religious, educational, charitable, scientific, literary, testing for public safety, fostering national or international . These results can also be used to improve the governments ability to build a diverse workforce that represents all of the United States, designs services for those who need them most and provides a good overall customer experience to the public. These findings highlight the persistence of common stereotypes about leaders and leadership in the federal government. 6. The PPS pursues those goals by: Assistant Secretary Kathleen Martinez and Max Stier, President & CEO, Partnership for Public Service, sign ODEP's Alliance Agreement. Many public services, on the other hand, involve complex decisions where theres a lot more room for uncertaintyand where theres a really significant cost to getting it wrong, one public service expert said. A new partnership between the Texas Appraiser Licensing and Certification Board (TALCB) and the Texas Workforce Commission Civil Rights Division (TWC) benefits Texas consumers who may experience discrimination or bias in their home appraisal.. Federal and state laws prohibit discrimination by appraisers in conducting home appraisals. TheSamuel J. Heyman Service to America Medals honor exceptional public servants who keep our nation running and moving forward. Partnership for Public Service; Best Places to Work; Center for Presidential Transition; Go Government; Service to America Medals; Home; Frequently Asked Questions; Media Highlights; Resources; Contact Us The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Before sharing sensitive information, make sure youre on a federal government site. The PPS envision a dynamic and innovative federal government that effectively serves the American people. What should I do if I must miss parts of a session or an entire session? We also found that, while there is not a consistent statistically significant difference in how individuals are rated based on their race, ethnicity and gender, women with diverse racial and ethnic backgrounds scored higher than white women on all core values and competencies. A bias is a tendency or prejudice either toward or against something or someone. All these trends highlight specific interventions and strategies that leadership development programs should prioritize to build a more equitable and inclusive federal leadership corps. Washington, DC 20005. And the October 2022 Blueprint for an AI Bill of Rights released by the Biden administration outlines principles that seek to protect the public in their interactions with automated systems. A model that relies on financial record data, for example, might interpret a lack of this history as an indicator of a customers ineligibility, denying them access to a service they qualify for because the data was not representative of the full range of potential customers. Diggs, Schnequa Nicole. Subscribe to our emails to receive our latest news and updates. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. Public Administration Review 82.3 (2022): 594-597. The COPS-R (Candidate and Officer Personnel Survey - Revised), a 240-item test used in PPE, has 20 items specifically assessing for bias against minorities, women, the wealthy, and educated people. An explicit connection to AI readiness can also help drive data quality initiatives if data is recognized as a necessary precursor to many potential uses of AI. "Diversity wins: how inclusion matters. Ensuring responsible AI use is not a one-time exercise, but a continual process that requires attention every step of the wayfrom the first contemplation of incorporating AI into a program to the routine use of a fully-implemented tool. Governments at all levels can make a meaningful difference in achieving racial equity and eliminating bias and discrimination, in both the short and long terms. Thus, knowledge of which demographic groups individuals belong to is vital for measuring and mitigating such biases. "Intersectionality, leadership, and inclusion: How do racially underrepresented women fare in the federal government?." .agency-blurb-container .agency_blurb.background--light { padding: 0; } Background The Partnership was founded by Samuel J. Heyman in 2001. For more than 20 years, we have helped make this . Theinformationalsoprovideshistorical comparisons to the previous administrationandillustrations of thedatathat revealkey confirmation and nomination trends. An official website of the United States government. As stated in the 1996 report of the Task Force on Public Service Values and Ethics: Footnote 2 We all have biases, and they can be complex and challenging to identify and manage. (202) 775-9111, LeadHERship in Federal Government: How Women Lead. Educate agency decision-makers on the opportunities around AI. .usa-footer .container {max-width:1440px!important;} The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. We greatly appreciate their time and counsel. Through a partnership with Microsoft and Google, we are creating a cohort of senior leaders across government who are prepared to guide their agencies AI strategy. of participants agree that they have a greater understanding of adopting and managing AI. 2023 Partnership for Public Service. About Us. The strategy for revitalizing public service is pursued through three strategic goals: securing the right talent, fueling innovation and efficiency, and building public support for the nation's civil service. as well as at individual departments, agencies and subcomponents. For example, if an AI tool decides an applicant is likely a fraud risk and denies a benefit, do they have the ability to see that result and its accompanying confidence metrics and contest that result? asked Ariga. Bearfield, Domonic A. The trackerprovides the most comprehensive data and analysisaboutthe political appointments process andhas playeda key role in providing the public with up-to-dateinformationabout the nomination and confirmationstatus of nominees for critical government roles. "The effect of Hispanic ethnicity on the leadership process." Understanding womens experiences in federal leadership roles, and the barriers and challenges they face, is critical to creating a federal workforce that reflects the diversity of the United States and is better equipped to serve people with different backgrounds and needs. This significant downturn in employee engagement and satisfaction occurred as the COVID-19 pandemic continued to disrupt the federal workforce as tens of thousands of civil servants faced uncertainty about returning to the office after more than a year and a half working remotely part or full-time, while a sizable portion of the workforce remained on the frontlines performing critical public services as the health crisis persisted. We used sentiment analysis to measure the degree to which the answer to this question was framed positively or negatively. The Partnership for Public Service is a nonprofit, nonpartisan organization, whose mission is to build a better government and a stronger democracy. Partnership for Public Service. Henne, Kathryn. Government and Public Administration (W20) Research Institutes and/or Public Policy Analysis (W05) IRS filing requirement. Biased tendencies can also affect our professional lives. Washington, DC 20005 This interactive GPS map will help guide you through your career path journey, starting at GS 7-9 entry level, and spanning through the GS 12-13 level. Speak, exhibit, or appear at ODEP or PPS events. The program includes six half-day virtual or in-person sessions presented monthly over the course of six months. AI might be the right solution for an agency looking to answer website visitors simple questions via a chatbot, but might not be an appropriate choice to evaluate the likelihood an applicant will commit benefits fraud. Tho' tenacious in seeking buy-in her sometimes aggressive approach with peers could be more assertive and less aggressive, was coded as negative. Our executive coaching team is dedicated to helping participants reach their leadership goals. To reset your password, submit your username or your email address below. The International Encyclopedia of Anthropology (2018): 1-4. Listen in, Our Best Places to Work in the Federal Government Rankings are the authoritative rating of employee engagement in government. Before submitting your application, please make sure that you are following your agencys internal guidelines for participation in this program. "Can an agentic Black woman get ahead? Without robust attention to representativeness, an AI model in this situation could fail to perform correctly and could even worsen service delivery. Legal name of organization: PARTNERSHIP FOR PUBLIC SERVICE INC. Close. Identify activities that demonstrate, evaluate or replicate model disability employment strategies. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. This program is offered to select senior executives and GS-15s at no cost to federal agencies. Like other research, our analysis supports the need to not just focus on gender when seeking to understand this experience, but to also explore how other social identitiesespecially raceinfluence the social perception of women leaders in government.2. 21. Historically, the common conception of what it means to be a leader has been built on characteristics typically associated with white men. Read more. For more than 20 years, we have helped make this . In all, the federal leaders in our sample with diverse racial and ethnic identities were consistently rated as performing higher than their white colleagues on our core leadership competencies identified as critical for effective public service leadership.21 This trend suggests that larger systemic inequities may explain the racial disparities in certain federal leadership positions and the overrepresentation of diverse groups in entry-level roles. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. Suite 600 The Leadership Excellence in Acquisition Program (LEAP), Partnership for Public Service is pleased to announce the launch of an 1102 Career Map. Vice President, Communications, Partnership for Public Service Average scores on core values and key competencies for the intersection of gender and race/ethnicity. Learn more, The Center for Presidential Transitions new book features interviews with historians and experts across the last eight transitions. For example, previous research outlines three main barriers to reducing racial and gender disparities in federal leadership: stereotypes about who makes a good leader and what good leadership looks like; a double-paned glass ceiling that holds back women and diverse groups from career advancement; and a lack of mentorship or professional development for these groups.15We cannot know for certain which of these causes, if any, is the most important factor driving our findings, but our data suggests that some combination of all three play a critical role. Annually, Accenture and the Partnership for Public Service document the government's progress on customer experience and profile high-impact services. Leaders can collaborate better when they focus on ensuring the tool is achieving intended outcomes rather than getting caught up in technical specifications or program management frameworks. Our findingsand others from this assessment toolcan help shape and inform organizational performance and public policy. Director for Executive and Team Coaching, Samantha Donaldson The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. Washington, District of Columbia, United States. While not statistically significant, employees of diverse racial and ethnic backgrounds self-rated higher than their white colleagues on the remaining three subcompetenciesembracing risk and uncertainty, evidence-based decision-making, and systems thinkingas well as the core value of commitment to public good. [CDATA[/* >