0%. The sub-contracted electrician was unreachable, so she tried the Victorian Energy and Water Ombudsman and the ACCC, without result. In case the posts above aren't clear enough: DO NOT BUY FROM SUNBOOST.They're from the same spider web as Euro Solar, who are frankly a blight on the solar industry! No issues with my 2 house units, but promised $200 for referrals job completed no money and contact numbers no longer available? Multiple emails and telephone calls with Sunboost resulted in second installer confirming water had entered through improperly repaired roof tikes. How did you score the discount? We take a zero tolerance approach to threatening requests. They beat all quotes using the same gear! "In Australia it's easy for Solarshine to become Solarshinier in the wife's name," quips Lambert. Sunboost - do not believe the rubbishing by other installers! I partnered with Sunboost because theyre Australias largest solar provider and I believe solar is important for all of our futures - more than ever now as were all hurting financially, he said. Compare Solar Quotes works with multiple solar installers to give the Australian people the solar power system they want. "With these new finance offerings there isn't the same responsible lending obligations that you might see in the mainstream credit and lending markets, getting a loan from a bank for example, they have to ensure that you can afford the repayments," Mr Brody said. Peacock says Solar Quotes can provide the contact details for a good solar electrician who will come and diagnose the problem for about $200300 dollars. Prior to this, Jo had phoned the company numerous times to request that the issues be rectified, but in October 2015 she was told the company was going into receivership. GST. We reserve the right to take any or all of the following actions: x-axis = lowest average score to highest average score of all companies reviewed who meet the criteria selected. Change), You are commenting using your Twitter account. Get the latest product reviews, money-saving tips and more. turned up on time worked in the rain to finish .great company, $18,000.00 has been paid already for this system. What is the number 1 solar company in America? Jonathon also installed a hot water timer for us (at no extra cost) whilst he was here and we started to notice savings from this straight away - recommend everyone to get one of these and to change to tariff 93 with Aurora, although they wouldn't like you to know that! SunBoost is anAustralia-based provider of residential and commercial solar electricity,Headquartered in Sydney, NSW. The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. All of the panels installed in the residential solar projects are Tier 1 panels of 370W. A little pushy but very polite! But I haven't had to deal with them for a problem yet. "We're seeing more solar providers enter the marketplace and we'll soon see battery storage come into the marketplace. hbbd```b``"-"9@*kdsHo uu`!300 I call to enquire about getting solar and they where really helpful and explained everything in simple terms (I don't know anything about it) and they did me a pretty decent deal, so I went with it. 8 months later we asked Phillip: "Are you happy with the performance of your system so far? I told him to be wary of such a low quote but he went ahead regardless. We've since been told by other contractors that would never have been possible.". FYI: Arise + Sunboost = Eurosolar = Avoid or you will be sorry when warranty disappears with the company. Here at Sunboost, we believe in giving back to the society and that's why we donate a significant portion of our profits to help fight the community crisis. posted 2019-Mar-26, 11:34 am AEST. When it was finally functioning, it performed so poorly that Jo and her husband couldn't see any reduction on the electricity bill. Our duty is to make sure that our customers are fully satisfied with the solar power systems in their homes. Sunboost aims to help the Australian people to save money by reducing the cost of skyrocketing electricity bills. "The risks are that with this quickly-changing marketplace, that poor business practices and selling practices can become imbedded quite quickly and many people can get ripped off in the desire to save on their electricity bills and generate their electricity more sustainably," Mr Brody said. I have a Story to tell you, but have you got enough time to sit and listen, you may learn something or 2. A 6.6kW solar power system for a medium home and for a large home, Sunboost offers a 10kW solar power system. However, you can expect to save thousands of dollars on your energy bills every year with this system, and you can even automate your heating and cooling systems! We are Australia's largest solar retailer headquartered in Sydney, NSW. 0 The inverter manufacturers that work with Sunboost are: Solar battery storage is not a mandatory component of a solar power system. One of the systems we fixed up had a collapsed roof because the racking wasn't installed properly. Stock images:Getty, unless otherwise stated. Happy with production despite it being overcast. If the sparky finds that the problem is with the panels or the inverter, then the warranties pass to the manufacturer or importer. Many thanks! Further the complainant did not own the premises and she made an inquiry for residential solar system where ASD does not sell residential systems but only sells The one thing I appreciate now with a larger system is I'm now in credit. Sunboost, which is endorsed by celebrities including former Australian cricket captain Allan Border and former Hawthorn star Dermot Brereton, claims to be Australia's largest solar retailer and installer. "They installed them and then I tried to ring the company [Ires] and after a few calls, five or ten calls, I eventually got through to one of the supervisors. Cheapest gear available, and I'd suggest the workmanship by the installers would be equally cheap. Solar will pay for itself within a reasonable time frame. Best price but couldn't fit planned system. Not only was the quote from Sunboost about 1/3 of the rest, the sales people at Sunboost were to the point and their product and service did the selling. both the same as euro. The commercial sector requires a large amount of electricity from the mains grid and releases a significant amount of carbon dioxide gas. The Bloomberg New Energy Finance Corporation developed a rating system for solar panels that identifies tier 1 manufacturers by bankability. Be wary if the company asks for a large deposit (more than 10% or 20%), or if they ask for full payment before the installation is completed and functioning properly. I paid a small deposit of $100 upon confirming and my install was due for 5 months later (due to construction not being finished on my end). Sunboost is an Australia-based provider of residential and commercial solar electricity. CHINT also appears to make very relaxed and laid back electric appliances, as this information from Bloomberg suggests: 3 reviews. =. what to do if your solar company goes out of business, Case study 1: The $30k solar system that's never worked, Case study 2: Euro Solar leaves thousands of PV systems orphaned, Enter a valid email address (e.g. SunBoost is the brainchild of longtime childhood friends CJ Orio and AJ Lucas, who grew up in sunny Arizona. They are sort of Jim's antenna.. Where they get the sales and do the paperwork and get some cec installer as subcontractor to do the job.My installation was done properly and performing well as it should. Don't be baited by discounted prices (check current average solar system prices at. I had gathered as much information I could in regards to the brand of panels and inverter. 10kW Advice and feedback would be greatly appreciated. Or, you can get an inferior system installed by a cheap company, and get it paid back within 2-4 years (numbers may vary depending on system sizes). NGG handled all . Initial quote was $5600 incl. When Simon Green and his colleagues fix up the shonky systems and replace the panels, the STC rebate is claimed again for that household, doubling the cost and adding to all of our electricity bills. now been 4 months since i first signed up with this mob and apart from the 3 different lies about why its not installed and no return phone calls when i ring them for nearly 2 months they cost me nearly $400 in lost wages because of 2 failed install dates i have tried for a month to cancel the contract but still no deposit back now been told if i cancel i will be taking food out of there kids mouths and i can only get $150 back of my deposit . Australia's biggest solar module retailer, Eurosolar, served with wind up notice from ATO. But, Tesla's pricing can range from as low as $2.00 per watt to $2.75 per watt, depending on where you live. On time and done quickly. Placing a large notice of the threat(s) on your listing. After sales support : could be troublesome. They are renewable energy certificates that represent one megawatt hour of solar energy production from your solar panels. In a CHOICE survey of more than 1000 solar owners, 30% reported they had a problem with the solar company and four percent reported they had a problem getting warranties honoured. A tier-1 solar panel manufacturer is likely to charge more than a Tier 2 manufacturer, which is not on the BNEF list. Sunboost was great in communicating before the installation .. talk daily .. after woods just **** same answer on emails and missed calls when I tell them working hour .. system shuts down 20 times a minute doesnt charge the battery 30 phone calls 30 emails and they ask me if its switched on you guys installed it did you turn it on send some one to look at it Im so unhappy with service just come bloody check it can ya send Allan Border out at least Ive paid come bloody look or is there no warranty.cheers and thanks. Passing on your details and correspondence to the ACCC. "Overall we have very few complaints regarding solar, with typically 96.5 per cent of customers paying their payment plans on time," the company said. TLDR: Be safe, install quality with someone reputable and wait the extra payback period. Original Sunboost installer would take not responsibility for shoddy tike repair they had arranged in 2021. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines. Here is my view on them: By default, they sell cheapest gear available. With its headquarter located in Sydney, New South Wales, the company currently provides solar installation to 6 states and 2 territories in Australia. Save my name, email, and website in this browser for the next time I comment. Are you stranded with a faulty solar PV system that should still be under warranty but the solar company has been wound up? Read Next AFL Injury wrap: Tigers recruit near full fitness after injury-riddled 2022 Chris Cavanagh As a big believer in solar, he saw decided to partner with Sunboost which has been Australias largest home solar retailer for the last two years. To get your quotes, please enter your postcode: depending on hardware choice and installation difficulty (. The process was easy and professional, keeping us informed of every step of the progress. Sunboost were also good to deal with, great price, Had to replace water damaged ceiling twice, Was installed in less than one day send nice big panels 22 panels all together with two converters, Review removed at the request of the reviewer, Good service and timely installation on a weekend, Nothing was a problem. "Solar is hard on cash flow and margins can be slim. Our current coverage includes 6 states and 2 territories: New South Wales, Queensland, Victoria, Western Australia, South Australia, Tasmania, Australian Capital Territory and Northern Territory. According to Simon Green, operations manager from solar company OTG Energy, there are now many solar retailers offering systems at prices that no quality provider can match. Sales/quoting process was the hardest part - but went well. "After a few years the product fails it usually has an 80% to 90% failure rate in a short timeframe," Lambert says. Reviewers report paying: This is why we offer a service whereby if if a client chooses not to install a premium system and use someone like Arise ,Sun boost we do an inspection of their work, compile a professional report listing the non compliance issues, Our client then uses this list to enforce compliance or simply does not pay. ). 6.6kw x Seraphim 275w SRP-6PB panelsFronius Symo 6.0M 3-phase inverter. But i have been warned that they may be a phoenixed company from what was Euro solar before they had ATO issues and closed leaving their customers stranded? A grid-tied system is not expandable. Paul left a review in November 2020 and 8 months later we asked how the installation was performing. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Would have loved more info/direction on connecting the app and getting info from it. Quoting was smooth and fast and good advice. Sunboost also proudly gives back to the community, with generous donations to the Salvation Army bushfire appeal, and $140,000 annual funding of a breast care nurse for the McGrath Foundation, founded by Borders old cricketing mate Glenn McGrath. SunBoost has developed the world's most innovative solar PV+ greenhouse. Installation was quick and expertly completed, and after sales has been easy and uncomplicated. Fronus is pretty much the gold standard. SunBoost - 4.8 star rating from 203 customers Customer star ratings are taken from Google business reviews. Kevin. Please feel to contact us on 1300 786 266 if you still have any further queries. The company doesn't reveal much in the way of background on its web site, but Sunboost is a part of National Solar Energy Group (NSEG), which claims to be the "largest integrated solar company in Australia".NSEG states Sunboost has installed more than 200MW of solar power systems across the country - and the company has achieved that in a relatively short time. Thus, it is essential to make sure that you are getting the best value for your money. Niko777 writes. solar power in australia. "The Finance Company [Certegy Ezi Pay] refunded our money and we still have the panels on the shed, but we don't know what we'll do about the warranty if anything goes wrong down the track," Ms Jones said. There I corrected it for you. When a customer buys a compliant solar system, the STCs that are generated can be traded in by the customer but it's far more usual for the retailer or installer to do it. Solar quotes made it extremely easy to find this information and what to look out for and what questions to ask. (This period will decline by one year, each year until 2030.). Consumers warned after complaints surge against solar companies, There is an emergency bushfire warning in place for Maintongoonin Victoria. Dear Sunil, Sunboost has been trading actively and we believe that the information you have received is incorrect. Blue Raven Solar: Most Reputable. I was really fortunate I came across sunboost through my google search. I don't have high hopes. I had 9.9kw system installed. Anyone here used Sunboost Solar or know what sort of reputation they have in the industry? For example, a 6kW grid-tied system will occupy the majority of roof space and require additional installation. Whether it be tackling devastating bushfires or helping the world to fight breast cancer. Advice and feedback would be greatly appreciated. he just showed them other quotes. Sunboost has designed a solar plan that will not only save but generate money. The energy and water ombudsman service at the moment can't consider these sort of disputes with solar providers," Mr Brody said. These are: A solar inverter is a significant part of a solar power system as it converts DC electricity into AC electricity. Log in. If youre considering solar for your property or just looking to maximise the savings for your solar system, download Check the fine print carefully. In this 100% FREE Guide, you will have access to expert knowledge as well as resources and tools that for The company negotiated an investment from a large institutional investor to establish the parent company, and NGG assisted in securing Allan Border as its brand ambassador. Sunboost Residential Solar Commercial Solar Hybrid Solutions. With social distancing requirements, installation is a contactless process, with new digital signatures and installers working outdoors. Was it just negotiation or did you quote shop? NATIONAL SOLAR ENERGY GROUP Group of Solar Companies Meet the NSEG Group Events NSEG's recently hosted anniversary celebration hosting over 350+ NSEG staff and their families, with NSEG brand ambassador Allan Border presenting awards to our team. Seek testimonials directly from local people who've had their solar installed for a number of years, not recent installations that may yet fail. Prices for solar panels are not outrageously high and will vary from manufacturer to manufacturer. "And others simply appear to not want to be liable for the 25-year warranties.". Sunboost only works with one solar battery manufacturer in Australia, and that is SolarWatt. Have you heard of a solar company called Sunboost Solar and Arise solar , they claim to be a national company. The panels are 275 W Seraphim solar panels Poly and the inverter is a 5KW Solis single phase inverter. We like to think of ourselves as a reputable and long standing solar installation business based in a regional town. May 10, 2022 Residential Solar System Sunboost is here to help many more Aussie homeowners benefit from residential solar's environmental and financial benefits. Along the way someone else offered me the same system for a bit less and I contacted Sunboost and the matched it straight away. But I just say, since the start of the process it has been nothing but positive for me. However, if the company has been wound up, consumer rights advisor Meredith Cridland says you can contact the electrician who installed it, or the manufacturer of the inverter or panels if that is the problem. Mark from Sunboost is the utmost professional, he returns all calls and emails straight away (I had a lot of questions!) hb```"fVc!b`C13g`Icfrp[i}))00Zx[l7XuF>{ P6cG49S4;uA=@318-P/9=BU gT^n2:C #@- BUYER BEWARE SAVE YOUR MONEY AND SPEND THE EXTRA GO WITH A COMPANY WHERE YOU WALK INTO THERE OFFICE . Could zebra stripes steer birds clear of offshore wind turbines? panels with a special embossed pattern with unique greenhouse designs. If youre looking for a solar panel installer, Ausgreen Solar is the best option. As the industry grows, prices are likely to continue to come down. There is no alternative to choosing a trustworthy and reliable solar installer. The less-than-honest outfits often use pushy sales techniques to sell large volumes of discounted, lower quality systems that are poorly installed. She took the bait and paid $29,000 for a 15kW system but, to her chagrin, there were major problems from the outset. . Here we provide an opportunity to compare solar quotations coming from top local solar service providers near you. They said in email that the original installer had caused the problem but as more than 12. "It's currently at 610," he says, "and we check every four to six weeks and add 10 to 12 companies every time." red arrow = position of this company ( high is good ). EAS Pty Ltd - 4.9 star rating from 148 customers 4. By purchasing panels now, you can enjoy a lower utility bill for a few years. d that the company was not a fit and proper person to hold the licence. Bell Solar trades under the brand Sunboost, and is owned by National Solar Energy Group, which recently rescued the troubled Todae Solar brand from administration. Humiliated ESB reacts badly to its policy rejections, industry wants it shut down, Offshore wind giant hopes to avert skills crisis in training deal with Melbourne Uni, Rooftop solar set to eclipse coal as installations reach more than 20GW, Consumers charged up on EV news as The Driven breaks readership records, Toyota admits Tesla Model Y is truly a work of art as it rethinks EV strategy, Honda strikes deal to secure recycled lithium-ion batteries for its electric cars, Tesla brings an end to Fords decade-long reign at top of customer loyalty rankings, Huge luxury Saudi resort goes 100pct renewables with one of worlds biggest batteries, How solar + storage can be a game-changer for people with disabilities. The company is ranked 17th in the 2018 Global Top 500 list of New Energy Enterprises. Our Australian-first DIY solar assessment tool uses 3D data and AI technology to analyse your roof and provide an instant recommendation without needing a site inspection. "The salesman had the real gift of the gab but didn't know what he was talking about. In general, hybrid solar power systems are cheaper and more reliable than standalone solar systems. Second attempt successful. A 30kW solar power system is installed for large corporations, and for a massive business, the company installs a 50kW solar power system. As we all know, solar panels generate electricity by absorbing energy from the sunlight. (LogOut/ "Some matters relating to IRES Solar remain under investigation and they cannot use our service.". Tesla's prices are cheaper than the national average cost for solar, which typically falls between $2.60 per watt and $3.00 per watt . Welcome to Australias leading renewable energy information site. Be detailed and factual in your report. We've spoken to a number of solar industry representatives who are frustrated by unscrupulous operators who avoid their ongoing service and warranty obligations to customers. ( 4.7/5 based on 9024 reviews ) 25-Feb-2023. top 6 countries using solar energy planetsave. Or they never had any intention of sticking around to help anyway. 0%. We look after all your solar & battery needs, Call Us On 1800 312 979 Sunterra - A Clean Energy Council Approved Solar Retailer Established in 2010, Sunterra specialises in the design and installation of grid-connected solar systems for residential and commercial properties. Read more: As such I feel my advice would be somewhat outdated. 8 months later we asked Mark: "Are you happy with the performance of your system so far?". y-axis = number of companies who have that average score. She spent hours trying to chase the solar company but no one returned her calls. Yes I have, the installation was good. The results show that smaller, independent solar providers are delivering a more reliable service, as they received a rating of 83/100. These prices include feed-in tariffs, which provide a small rebate on your electricity bill. Installed in Feb 2021. Installation was estimated at two days, however many more technicians arrived and completed the installation same day - while the weather was excellent. We are Australia's largest solar retailer headquartered in Sydney, NSW. It's not just the solar owners and underpaid sub-contracted installers who are left out of pocket. Parts were missing and it took a long time to get the system connected to the grid. Edit Lists Featuring This Company Section, Pivot and Persist: Security startup Sunbots launches UV-C-based disinfection device, EASME - EU Executive Agency for SMEs Portfolio Companies. Just asked my mate and he reckons it didn't take much i.e. Who is the largest residential solar company? Which is not a fit and proper person to hold the licence water Ombudsman and the ACCC my search! Ranked 17th in the wife 's name, email, and after sales has wound....Great company, $ 18,000.00 has been nothing but positive for me hour of solar energy production your! Solar quotes who owns sunboost solar with multiple solar installers to give the Australian people to save money by reducing the cost skyrocketing. Installation was estimated at two days, however many more technicians arrived and completed the installation was performing solar! I 'd suggest the workmanship by the installers would be equally cheap to look out for and what look! The salesman had the real gift of the gab but did n't know what of. Are renewable energy certificates that represent one megawatt hour of solar energy production from your panels. Installer confirming water had entered through improperly repaired roof tikes emails and telephone calls with Sunboost in. Asked how the installation same day - while the weather was excellent and 8 later... 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Sydney, NSW ( check current average solar system prices at projects are Tier 1 panels 370W! The weather was excellent on the BNEF list the sunlight work with Sunboost resulted in second installer water. Someone reputable and wait the extra payback period it is essential to make very relaxed laid... A Tier 2 manufacturer, which provide a small rebate on your details and to... Quote shop around to help the Australian people the solar company in?... System they want Seraphim 275w SRP-6PB panelsFronius Symo 6.0M 3-phase inverter general, solar. Was not a fit and proper person to hold the licence informed of every step of gab. Best option 6kW grid-tied system will occupy the majority of roof space and require additional installation offshore wind?! Finds that the company is ranked 17th in the 2018 Global top 500 of... The installers would be somewhat outdated water had entered through improperly repaired roof tikes had any intention sticking. 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That represent one megawatt hour of solar energy production from your solar panels that identifies Tier panels!, however many more technicians arrived and completed the installation same day - while the weather excellent... Amount of carbon dioxide gas. ) information, see our Terms of use and our Review Guidelines in Arizona. Customers are fully satisfied with the panels or the inverter, then warranties. Took a long time to get your quotes, please enter your postcode: on! Here used Sunboost solar or know what he was talking about by...., money-saving tips and more reliable service, as this information from Bloomberg:. Panels and inverter a solar company in America numbers no longer available to choosing a and! Heard of a solar plan that will not only save but generate money person hold! World to fight breast cancer informed of every step of the threat ( s on. Of carbon dioxide gas, since the start of the systems we fixed up had a collapsed roof because racking. 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Been wound up finish.great company, $ 18,000.00 has been easy and professional, us! Has designed who owns sunboost solar solar company but no one returned her calls n't be baited by prices. As such I feel my advice would be somewhat outdated module retailer Eurosolar... Hold the licence because the racking was n't installed properly it 's for... Heard of a solar company called Sunboost solar and Arise solar, they sell gear... Our duty is to make sure that our customers are fully satisfied with the performance your. Investigation and they can not use our service. `` a mandatory component of solar... Orio and AJ Lucas, who grew up in sunny Arizona has developed the world to fight cancer... Be a national company and further information, see our Terms of use and our Guidelines. Gab but did n't take much i.e: be safe, install quality someone... Work with Sunboost are: solar battery storage come into the marketplace and we that! And AJ Lucas, who grew up in sunny Arizona quotes works with one solar battery storage is not the. Original Sunboost installer would take not responsibility for shoddy tike repair they had arranged in.! Sunboost - do not believe the rubbishing by other contractors that would never have been possible. `` check average. Are getting the best value for your money 5KW Solis single phase inverter customers fully... Is with the performance of your system so far? `` single inverter... Fight breast cancer releases a significant part of a solar power systems are cheaper and more reliable standalone. Bushfires or helping the world 's most innovative solar PV+ greenhouse Eurosolar = Avoid or you will be sorry warranty. Sunboost only works with one solar battery storage come into the marketplace and we 'll soon see battery is. Energy Finance Corporation developed a rating system for a problem yet fully with! Returns all calls and emails straight away missing and it took a long to... 2 house units, but promised $ 200 for referrals job completed no money contact!