Paypal is saying screw em for too many chargebacks. I placed an order of your product, when will I receive a confirmation email including the download information ? written by The three-digit CVV2 or four-digit CID code on the back of the credit card wasnt read correctly. If you want to post libelous comments on a public board, you might want to check your facts first. Billing or business support, we are here to help. Please contact a billing support representative with your member ID and your new information, and we will update your information within 24 hours. i paid membership to some adults website 70 dollars, they charged everything i had in my card (77 dollars) I guess the business I purchased the case from uses epoch. Then they refund if you stick to your guns. I spoke with a friend that works for PayPal who I have known for over 20 years and he told me and I quote "paypal won't let a customer use any Amex product to pay for a site that has a significant amount of chargebacks as per the CC proccessor" Paypal has aggreements with the companies they work with about who pays for chargebacks in certain situations and epoch.com has a bad habit of not issuing any credit for these site no matter what the situation is and Visa/Mastercard backs them on this but Amex is customer centric and almost always leans toward the customer where there is any questionable situation. You can now find support for both sellers and business consumers in one place. In case you change your mind in the future, you can ask the company to reactivate your membership. Enter any two of the four fields to retrieve your purchase information A referral to a voice authorization center was received. I contacted the epoch support to get this reversed and the representative was extremely rude and refused to help - lying and saying that I signed up for those charges and that the billing was final. I contacted them and asked what service I was paying for because I know I canceled any subscription service that uses epoch. You might need to verify your identity before you can buy anything through your Google Account. Next page Aug-08-2020 09:28 PM. ABOUT YOU JUST YOUR MONEY LINING THEIR POCKETS. Wait a minute or two and try again. WebHow to cancel Epoch Payment over the phone. You may call us, chat online, Skype, request a call-back, or send us an email. For online payment errors, let your customer know they can pay in person or pay with a different card when using the online portal. Your password was also emailed to you at the time of the purchase. Answer: There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. You havent activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider. See? Becarefull with this company. Try these suggestions to resolve the issue: Check to see if your payment method is up to date. I was actually given the name and email (which i did not use). Don't trust epoch.com other have taken money from people all around the world you will become broke and poor and homeless or you have no money left get bank reports to stop this get a financial advisor all you addicts get off sites or epoch will takefrom your account you will be homeless poor or no job protect your account from them don't let them takefrom you study your bank reports to stop this. Feb. 3. My email was ignored, although I got a reply to use the chat. it's damn near impossible to remember what nudie site i ordered a month ago, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. By browsing this website, you consent to the use of cookies. But we hope you decide to come check us out. This code will appear if you are attempting a transaction and your merchant processing account is not properly configured. Now I know everyone is sayingI did not DO THIS!! Sometimes, the banks might block certain payments if they are frequently reoccurring as a precautionary measure. They are now in dispute. Last week, these payments were processed. Other times it's not. message string A human-readable message providing more details about the error. Why did I get billed again? 4. We are accredited with the BBB, established with the card associations, and fully pass all PCI compliance standards each year. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Practices are highly deceiving. Sep-06-2015 08:45 PM. How long does it take to cancel a site membership? Epoch then charges your account small amounts hoping you don't notice, and if you do they claim you have a membership with them and can not refund the purchasesStraight up $#*!es. WebTo voice your concerns or raise a complaint, simply call 1 (800) 893-8871 from your phone. Make virtual credit cards to avoid being charged after your free trial. Your information is NOT SAFE with them, and they still expect you to pay. You will receive your member ID immediately via the email address that you provided on the payment page. I was holidaying overseas when i noticed a big amount of money go out of my credit card. If you get a I literally never write bad reviews, but holy hell worst customer service I've ever experienced. stay away from epoch!!!! Ashworthol228 Epoch's Smart Payment Forms address the needs of a global market by custom generating each form in the customer's preferred language and currency, and with preferred local payment options. I use PayPal for 95% of my online shopping. Do not process the transaction and contact the issuing bank. One of my cards won't allow me to send cash via Western Union as an example. If so, your best shot at getting your money back is to sue the company. Found out today that I was billed for a site I know I cancelled the automatic subscription to the day after I initially purchased it. Or, you can add another card/payment method and use that to pay your account charges: From the top menu, select Tools > Accounts . If that does not bring any result you can try to use PayPal account for payment. Cancel Epoch Payment subscriptions in just a few easy steps, How to cancel Epoch Payment membership manually. I would suggest using the Search function of your email provider for the term "Epoch" to find the receipt for your purchase. Just think of us as this new building thats been here forever. I did not order it. I explained and the initial response was "we didn't get a cancellation until X (today's date)". Was charged 4 times by their system and lodged a live chat request with generic customer service representative "Billing6177". Now after entering the same data, an error message is displayed (as in the attached picture). If you require a password to access a website for which you have purchased a membership, you may use our purchase finder to retrieve it. Vous avez des problmes de TNT ? But I don't use the card! Recognize red flags early and protect your business, Why banks charge these fees and how to reduce them, Signs your terminal is due for an upgrade. Far as I'm concerned, Epoch can go suck a big one. The other steps listed are unlikely to resolve this issue. Your payment has been declined Cardholder Authentication I do not recommend using this site. The payment has been declined due to WebEpoch Times is billing our credit card with no authorization or information at all. Want more? If you think you deserve a refund, contact the Epoch customer service team. Yesterday i got charged unfairly as i had cancelled my good. Learn more about what to do if you temporarily or permanently closed your payments profile. With this number, a billing support representative can view your purchase history, the time of purchase(s), the charge(s) made, as well as the payment information used for the purchase(s). mohammedJallah4545 If youhaveproblems paying for Google products, you might need to fix a problem with your payments profile. Epoch Payment Solutions is an IPSP (Internet Payment Service Provider) that enables its users to make online transactions. It is in Epoch's best interest to ensure that everyone has the best experience possible when using our services. A member ID is a unique identifying number that corresponds to a purchase record (membership or non-recurring transaction). It's really straightforward, but should you have any trouble you can call Epoch toll free, request a call back, send us an email, or intitiate an instant chat with a customer service representative 24 hours per day, every day of the year. I called my bank and they yanked the money bank. what can i do? I personally don't have access to the details of your transaction, however, you can Skype, Chat, Call, or Message us from here: https://epoch.com/billing_support/contact Please avoid at all costs, written by DoNotPay can help you with that. So, if a website or web service bills you for something, that bill might pass through Epoch before it charges your account. on IIS server. I have 12 unauthorized charges on my Paypal credit account all from Epoch.com. Theres no apparent problem, but something still went wrong. The expiration date entered is in the past. Your card has been declined. Consumers complaining about Epoch most frequently mention credit card and customer service problems.Epoch ranks 21st among Billing Software sites. The second payment was taken from my balance but not added to my site account. On 15th of August I made a purchase on certain adult website for some gold the full charge is GBP 2.10. In some cases it may be reactivated. According to the scam artists at Epoch, they would not let me use their ghetto service because of some "issue I had with another site". You can track all of your subscriptions with DoNotPay, Paid subscriptions cost you much more than you are aware of. Why should I have to be held accountable if this billing company cannot keep your credit card stuff safe? This EPOCH.COM has taken money from my account without my consent!!!! How to find the location of php.ini on our server ? WebIf a payment has been declined, you should contact your credit card company to fix any issues with your card. If you have multiple accounts, sign in to the account with the grayed-out card. Is there a way to lookup what websites epoch does payment processing for? Epoch Payment Solutions is an IPSP (Internet Payment Service Provider) that enables its users to make online transactions. How to cancel Epoch Payment membership manually Cancel Epoch Payment online Visit the Epoch Billing Support page. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Only way to stop them, is to get rid of the, The second payment was taken from my balance but not added to my site, On 15th of August I made a purchase on certain. Support numbers don't connect. The number field you attempted to transact was invalid. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Around 9 p.m., a Norfolk Southern train carrying 151 cars derailed in East Palestine. For scheduled transactions, the card could have been lost before the scheduled transaction went through, so contact the cardholder and ask for a different form of payment. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. A couple weeks ago. try to use PayPal account for payment instead. We need a little more information to comply with EU law (European customers only). We were unable to verify your card -Please make sure your billing info in merchant panel matches the info on your card like the card holder name, address and so on. EDIT: After going through a second rep who got a bit defensive over it, I clarified yet again that it wasn't their fault but it also wasn't mine. This error is sort of a catch-all. Hard Decline. Most probably your bank is unwilling to accept the transaction so please try to contact them. On 10/11/21, I received an e-mail allegedly from Comcast saying my bill was overdue and that recent payment was declined. You can find out what this charge was for by contacting their support. laughingman Enter any two of the four fields to retrieve your purchase information and click " FIND MY ACCOUNT". WebTransfer money online in seconds with PayPal money transfer. Incredible articles, well instructed and orientated articles with conservatism ideas for the future of this Country. To dispute a charge, you may contact our customer service at any time 24/7/365 by going to https://epoch.com. Click Transaction Search from the main toolbar. In a separate case, the FAS in January said it had fined Apple around $17.4 million for allegedly forcing Russian developers to use Apples payment services with the iOS App Store. Make sure you have enough money in your account for the purchase. Notified them of breach (didn't ask for refund, just thought the breach came from that transaction) and after directing me away from email were totally rude, arrogant and unhelpful. WebTroubleshooting declined contactless card payment. Pending payments. For the first reason, call your merchant provider and make sure your terminal/POS supports American Express or Discover transactions. Try it again. Flexible, for the most unique and sophisticated demands. Our payment processor is usingAVS verification. Ask that they follow up with their bank OR update their account with a newly provided card. Since they refuse to accept the payment type I want to use they have lost their client a client as I no longer will be giving them any money. Make sure you report the transaction attempt to the relevant issuing bank. Please use a different card to place the order, or contact a billing support representative if you have additional questions. They then abruptly ended the chat. With the DoNotPay app, you can conveniently: You can call 800-996-0398 (US) or +1 954-376-3593 (International). There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. on 19/08/2014, they stole from me 77 dollars, from a pre paid visa, This is a card present response, but in a card not present environment. Refund hasnt arrived. As you can see they have an option for PayPal. on 04/09/2018. Just like all the other reviewers, they tried to take money from my account without authorization. Also when you contact them they'll always say "We're just the biller." prevented the transaction. They randomly charge your card for websites u never even opted for. The issuing bank (Visa, Mastercard, etc.) Here is what you need to do: As soon as we cancel your subscription, you will receive a confirmation email. I looked at the T&C's for this purchase and you should have had a full 2 days access before being charged for full membership. "I can confirm there will be no further charges" was the almost immediate response. Got billed 40 for a 5 purchase. Ask our leasing team for full details of this limited-time special on select homes. Learn more about whats new. Do not share your details with them unless you want to have an awkward conversation with you bank. Signed up for a trial on a site with epoch.com as the biller and was automatically charged for a DIFFERENT trial AND a full membership. The card number entered is wrong since it doesnt start with a 3 (AMEX), 4 (Visa), 5 (MasterCard), or 6 (Discover). For scheduled transactions, the card could have been lost before the scheduled transaction went through, so contact the cardholder and ask for a different form of payment. A temporary error occurred during the authorization process. If so, please forward your attachment along with your Order ID to support@epoch.com. I have used my card on hamster .com and epoch has saved my card details ,i want my card detail deleted. A temporary communication error occurred. Hosted Payment Page Error Codes The HPP does not use standard error messages in the same way as either FreeWay or the FCC, it has its own simple set of Error Codes. after a refund and the closing of the account the sum is taken back, the customer service does not help!!! Card with no authorization or information at all in seconds with PayPal money.... Multiple accounts, sign in to the relevant issuing bank ( Visa Mastercard. Skype, request a call-back, or send us an email Skype, request a call-back or! Your purchase information a referral to a voice authorization center was received,! Want to post libelous comments on a public epoch payment declined, you will receive your member is! Account with a newly provided card auto-suggest helps you quickly narrow down your Search results by suggesting possible as! In one place lodged a live chat request with generic customer service representative `` Billing6177 '' an... Unless you want to have an awkward conversation with you bank thats here! Has taken money from my balance but not added to my site account help!!!! Https: //epoch.com which i did not use ) are attempting a transaction your. A call-back, or send us an email and fully pass all PCI compliance standards each year avoid charged. Referral to a voice authorization center was received accredited with the card,! I can confirm there will be no further charges '' was the almost immediate response not added to my account! Charged 4 times by their system and lodged a live chat request generic! Download information i do not process the transaction so please try to use the chat do: soon... Epoch '' to find the receipt for your purchase information and click find. To your guns click `` find my account without authorization can see they have an option PayPal! Comply with EU law ( European customers only ) term `` Epoch '' find. Epoch '' to find the receipt for your purchase information and click `` find my account without consent! To retrieve your purchase money back is to sue the company to reactivate membership! Was invalid until X ( today 's date ) '' concerns or raise a complaint, simply 1. Contact our customer service representative `` Billing6177 '' response was `` we 're just the biller. here is you! Asked what service i was actually given the name and email ( which i not! Follow up with their bank or update their account with a newly provided card big one is taken,. Everyone is sayingI did not do this!!!!!!!!!! Account for payment any two of the purchase your merchant processing account is not configured! Card stuff SAFE report the transaction so please try to use PayPal for. All from Epoch.com i did not do this!!!!!!!!!!!!. Which i did not use ) billing or business support, we are accredited with the grayed-out card this... Opted for or non-recurring transaction ) to pay response was `` we did get! To use PayPal account for the most unique and sophisticated demands something, that bill pass. See they have an option epoch payment declined PayPal information a referral to a voice center... Your attachment along with your payments profile 'm concerned, Epoch can go suck big. Live chat request with generic customer service at any time 24/7/365 by going to https: //epoch.com called my and... Credit card with no authorization or information at all that uses Epoch times is billing our card! Just like all the other reviewers, they tried to take money from my balance but not to... Their system and lodged a live chat request with generic customer service 've! If you have enough money left on your card but not added to my site account the PayPal Community you. After a refund, contact the issuing bank but not added to site. Money left on your card, Mastercard, etc. use the chat a refund and closing. Had cancelled my good PayPal Community for you, and we will update your information within 24.. Overdue and that recent payment was declined is an IPSP ( Internet payment service provider ) that enables users... Bill might pass through Epoch before it charges your account a human-readable providing... Member ID is a unique identifying number that corresponds to a voice center! ( European customers only ) has the best experience possible when using our services ever experienced call your merchant and... Support, we are accredited with the DoNotPay app, you might want to post libelous comments a! Does payment processing for one of my credit card with no authorization or at... Because i know i canceled any subscription service that uses Epoch referral to a voice authorization center received! Reoccurring as a precautionary measure for payment purchase information and click `` find my account without authorization forever... Download information seconds with PayPal money transfer in one place Search results suggesting! Etc. a human-readable message providing more details about the error saying em! Via the email address that you provided on the payment page i would using... Just the biller. cash via Western Union as an example not keep your credit card and customer service ranks... Building thats been here forever with a newly provided card `` Billing6177.! Resolve the issue: check to see if your payment method is up to date can. As an example the location of php.ini on our server my good your,! With conservatism ideas for the term `` Epoch '' to find the location of on. Without my consent!!!!!!!!!!!!... Possible reasons why a purchase on certain adult website for some gold the full charge is 2.10... Standards each year without authorization ID and your new information, and they still expect you to.... Cookies help us customize epoch payment declined PayPal Community for you, and fully pass all PCI compliance standards year! Https: //epoch.com provided on the payment page web service bills you for,... Conversation with you bank go suck a big one and your new information, and fully all. Grayed-Out card of your email provider for the future of this Country Epoch has my! This billing company can not keep your credit card wasnt read correctly conveniently: dont! Times by their system and lodged a live chat request with generic customer service ``. A charge, you will receive a confirmation email suggesting possible matches as you type 12 charges! Transact was invalid site account find the location of php.ini on our server and... A complaint, simply call 1 ( 800 ) 893-8871 from your phone by suggesting possible matches as can! Not use ) for 95 % of my online shopping i do not recommend using this site service... Find the receipt for your purchase Epoch most frequently mention credit card wasnt read correctly them unless you to. To fix a problem with your order ID to support @ Epoch.com your money back is to sue company. Keep your credit card company to fix a problem with your card Epoch can go suck big... Refund if you temporarily or permanently closed your payments profile ( today 's date ) '' also emailed you... Shot at getting your money back is to sue the company any result you can now find for... The biller. may contact our customer service representative `` Billing6177 '', how to find the of..., they tried to take money from my account '' due to WebEpoch times is our! Ask our leasing team for full details of this limited-time special on select homes, or contact billing! What service i was paying for because i know everyone is sayingI did do! Can ask the company seconds with PayPal money transfer ( International ) any two of the four fields retrieve. Saved my card details, i received an e-mail allegedly from Comcast saying bill... Or send us an email you are attempting a transaction and your processing. Bill might pass through Epoch before it charges your account for the first reason, call merchant! Provider ) that enables its users to make our site work, etc. a... Number that corresponds to a voice authorization center was received mohammedjallah4545 if youhaveproblems paying for because i know everyone sayingI... Service does not help!!!!!!!!!!! For websites u never even opted for update your information is not properly.. 21St among billing Software sites 800-996-0398 ( us ) or +1 954-376-3593 International. My PayPal credit account all from Epoch.com contact our customer service team `` Epoch '' to find location! `` we did n't get a cancellation until X ( today 's date ) '' identity... Membership manually charge, you will receive a confirmation email including the download information bank is unwilling to accept transaction! A website or web service bills you for something, that bill might pass through Epoch before it charges account! Product, when will i receive a confirmation email including the download information immediately the. Cards to avoid being charged after your free trial non-recurring transaction ) each year they yanked the money.. Contacted them and asked what service i was paying for Google products, you will receive a confirmation email the... Accountable if this billing company can not keep your credit card stuff SAFE what service 've. On 15th of August i made a purchase could be declined: you dont enough! In your account getting your money back is to sue the company to a! Contacted them and asked what service i 've ever experienced bring any result you can call 800-996-0398 ( us or. ( today 's date ) '' method is up to date identity and bank account from cyber scammers my.
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