Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. This is because PayPal (or another payment processor) may need to undertake extra security checks on either you or the transaction. Same question actually. Video games such as Xbox, PlayStation, and Nintendo. The phone was flawless. Keep in mind that eBay is heavily biased towards siding with the buyer. This user has had payment issues in the past that led to a ban of one of their many accounts. This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. Swappa also supports Buy Now, Pay Later with Zip. This is, however, not always the end of the story. Once you see your device in the list, select it to move to the next step. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time., always collect invoices on time and eliminate late payments, bank payment methods such as Direct Debit save you time and money on payment collection. Conduct your own research and seek the advice of a licensed financial advisor. Fill in details. I got scammed sending to a forwarding address. Leave the Archive. It's unfortunate. As a customer, you simply need to check and see if you recognise the payment. The authors and reviewers work in the sales, marketing, legal, and finance departments. I do not want to go through with this transition and I don't want to sent this item at all to the buyer. Besides, both sites offer free shipping. Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. Do you have Personal account or a Business account ?? Swappa uses PayPal for secure payments. As long as the ship to address is local, why does it matter to you as seller? Disclosure: This site contains affiliate links to other sites. The website wont accept your listing if your device is broken or doesnt work properly. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. GameStop) right on many of the games' pages . If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. Subscription model vs transaction model which is better? https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa, Don't Get GameFlop'd (https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa), largest marketplace for selling and buying used stuff, Click here to view 60+ Websites to Sell Stuff. Swappa is primarily a US-based marketplace, so selling and buying on Swappa is primarily limited to users in the United States. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. That's why I withdraw the money from PayPal as soon as it's released. It is now almost 6 days after delive. Like 1. I'm not a huge fan of having to pay an extra $10-15 in fees just because someone overseas decided to buy my device. What payment methods are supported on Swappa? Can I share my ESN / Serial Number publicly? In that situation, the payer actually pays the payment processor rather than the merchant directly. As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. As long as there are payments pending on the phone, Verizon will still technically control its fate. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. If for any reason, the seller decides to honor the buyers return request, they can decide how much money to refund. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. Create an account to follow your favorite communities and start taking part in conversations. It shows you messages written in Croatian that demand money to unlock your encrypted files. It's unfortunate. 1. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Craigslist is one of the oldest yet go-to sites for buying and selling used stuff. Furthermore, merchants can automate payment collection, saving themselves and their customers the need to take any further action once the payment has been set up and authorised. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. As /u/DigitallyInclined stated, it's not only Swappa. Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. Swappa is a safe and recommended platform for selling items online. Every product has listing requirements and an approval process to ensure confident shopping. will a blacklisted phone work in mexico. It also has a customer service team reviews each listing to ensure that all devices are in a good enough condition to be sold. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. Like Swappa, eBay also pays you instantly once your item is sold. It has been close to a week and nothing has happened. By browsing this website, you consent to the use of cookies. With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. When banks receive an authorisation request, they will often show the transaction on the persons account. support team actually reviews and approves each listing. Just curious. We have a team of Swappa experts that are here to help! The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. Swappa is best for individuals who want to sell their slightly used tech, specifically smartphones, laptops, tablets, smartwatches, and video games, to earn cash. But at my account it shows up as unclaimed. Making a payment. I know I am not supposed to send it untill the payment gets received. But if the buyer requests the return without having any valid reason, the seller can reject the return request. This ransomware can encrypt the files on your PC so that you can't access them. Buyers pay a small marketplace fee added to the asking price when a listing is purchased. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. We may receive commissions for purchases made through these links. In most cases, this simply means that you need to wait for this to happen. New to Swappa? If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. After youve selected and priced your device, its time to write a headline and a short description of your item. There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. no junk policy and our How do I factory reset my device and prepare it for sale? I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. Pending charges can be canceled by logging into your PayPal account. do you think the paypal user is legimate? Start typing the brand and model of your electronics, and the algorithm will show you suggestions. Disclosure. After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. Moreover, both platforms do not charge any fees to list the items. What states require marketplace facilitator taxes? Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. In the US that's a $12 problem. The company was founded over 10 years ago in Kansas City. Swappas support team works around the clock to prevent any fraud and keep scammers out. 80% off. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. You get paid immediately before you ship your item. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. Reclaim your freedom -- and your wallet! Devices cannot be blocked, nor reported lost and or stolen. I shipped it out the very same day and updated the tracking information. Ditch your cellular contract today! Once the payment request is presented, the bank will release the funds. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. Worst customer experience of all time. Please note: Sellers are only expected to ship once they've been paid. And what can you do about it? Swappa is a legit and safe online selling platform. Each extension is for 7 days, up to 60 days at most. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. Hello, I recently sold an iPad Pro on Swappa.com on September 3rd. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. I have sold mostly on r/hardwareswap. Like Swappa, Decluttr is one of the best places to sell items. Swappa will pay you instantly via PayPal once your item is sold. The Swappa marketplace was launched with the goal of building a safer and simpler . How can I locate the IMEI / Serial Number for my device? Swappa makes it safe and easy to buy and sell used phones and quality tech devices. can i-cancel-a-payment-that-i've-already-sent - PayPal This can be related to a number of different reasons: If you're unsure why your listing hasn't been approved after several hours, and you haven't received any emails from us (be sure to check spam and junk mail folders! I really want to cancel it but it won't let me at all. You can unsubscribe anytime. While Decluttr has three payment methods; PayPal check and deposit, Swappa has only one payment method; PayPal. This content may be old or outdated. Create an account to follow your favorite communities and start taking part in conversations. When I purchased on Swappa back in February, there was a page on their FAQ that's still there specifically legitimizing 'making an offer'. What is a freight forwarding / reshipper company? Swappa's typical response time for help requests is around 20 minutes We have a Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. I guess. Press question mark to learn the rest of the keyboard shortcuts. Read more on our blog. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. On Swappa, you buy and sell directly with other users. I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. Today's biggest discount: your purchase. Swappa Fees: How Much Does It Cost to Use Swappa? Swappa doesnt charge you any fees to sell items on its platform. I did not do so and instead purchased a device I could afford at the price the seller listed it for. What could be another reason that this buyers payment would be held? Delivering in-person saves you shipping expenses and enables you to receive payment in cash. He paid and when I checked Paypal the funds were held in pending status. I would rather send this item to someone I can trust better. Select offer. Can I buy or sell on Swappa if I'm located outside of the US? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Learn more about how you can always collect invoices on time and eliminate late paymentsor find out more about how bank payment methods such as Direct Debit save you time and money on payment collection. And whats great about Swappa is that you get paid before you ship your item. Wearables smart watches and google glasses. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. What are these $10 to $15 extra fees you incur on Ebay? Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. Learn more about using Buy Now, Pay Later on Swappa. We may receive commissions for purchases made through these links. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Average Shopper Savings: -. Disclosure: This site contains affiliate links to other sites. I emailed swappa proof, and they pulled his page telling the buyer (on his reselling page) I've held this listing. Selling process may be time-consuming as you need to wait for the buyer to show interest in your item. Disclosure: This site contains affiliate links to other sites. Once it sells, When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. How do shipping addresses work on Swappa? Like Swappa, Gazelle also offers free shipping. It was delivered September 8th at 7:06 p.m. and my funds were supposed to be made available to me within 1 day of delivery. Should I be concerned that their payment is still pending. .css-kly6de{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;display:block;padding-right:0px;padding-bottom:16px;}.css-kly6de+.css-kly6de{display:none;}@media (min-width: 768px){.css-kly6de{padding-bottom:24px;}}Sales, Seen 'GoCardless Ltd' on your bank statement? Pending means, it has not been charged to your bank account yet. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. buy with confidence. Making me either drop my price a good amount or sit on the phone for a while. You are viewing the PayPal Community Archives. Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. Cloudflare Ray ID: 7a13ec1e9a569b8e The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. PayPal says nothing can be done until payment goes through. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Case study - 97% success rate. I sell some items on Ebay to international buyers for $10 to $40 and have not noticed any additional fees other than Paypal takes an additional 1.5%. What comments are appropriate for listings and sales? For example, Swappa might offer you $329 for a slightly used Apple 7 series. Swappa is widely recognized as safe and trustworthy. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. you can always cancel the order after payment clears,reason-cant find the item? On eBay or here you can list it. There is another reason why you might see a PayPal pending payment (or a pending payment from another source). A listing's price includes shipping costs and other fees. Yes. That's really fast. How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. Seems like the last 5 times I've tried to sell a phone someone from overseas has tried to buy it. We may receive commissions for purchases made through these links. In addition, Gazelle focuses on selling used tablets and phones compared to Swapp, which focuses on selling tech items. The process includes a ESN check or IMEI check by Swappa. Swappa does keep 10 dollars on every sale though. I'm glad that I'm not the only person who is having these sort of issues with Swappa. In most cases, this simply means that you need to wait for this to happen. Furthermore, credit and debit cards suffer from relatively high failure rates. Thankfully, Paypal stepped in an solved the issue. Business response. I got stuck with PayPal refunding the payment, and he kept the phone. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. here is his name and contact info.SERV0167772 **removed**. What should I input in the "Device ESN" or "Serial Number" field for my listing? Note that PayPal is the only payment method because it ensures seller protection and makes payments fast and easy. Cash App payments are usually available instantly. Click to reveal But note that you can only list electronics in good working condition. Our ransomware page has more information on this type of threat. Listing only lasts 10 days after that, users will have to manually extend the listing time. We have a team of Swappa experts that are here to help! They simply need to connect to banks for the actual transfer of funds. 11-06-2015 09:53 AM. What criteria does a product have to meet to be listed on Swappa? Thats when I make a video of them item in working condition as well as lots and lots of pictures. Swappa is repeatedly the best experience when purchasing electronics. Kate Starr is a personal finance, FinTech and MarTech writer. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. In some cases, however, the merchant may need to take action. What are the requirements for product condition categories on Swappa? Customer lifetime value for subscription models. How can I communicate with other Swappa users? In some cases, however, the merchant may need to take action. What happens if I dont receive my shipment? Phones all brands, including not-so-common ones like Sky and Xolo. Subscribe to receive weekly Side Hustle recommendations. Check PayPal's status and see if it says it is "ok to ship now" or not. 01/26/2023. .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. Smaller merchants and private sellers, by contrast, generally need (or just want) to use payment processors. buyer payment still pending should i be worried. Paris, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. The action you just performed triggered the security solution. Swappa Local is a relatively new part of the Swappa marketplace. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. We have a team of Swappa experts that are here to help! Ship the item to the shipping address listed on the PayPal Transaction Details page. Craigslist and Swappa do not charge you any listing fee. PayPal pending or holding funds: funds availability | PayPal US Small Business Operations Funding Why are your funds unavailable or on hold? I would prefer not using PayPal at all if that happens and leave the account with a negative balance. Serious question because I had a similar experience on Ebay recently. How and when do I get paid through the Swappa Trade-In Program? Our fees are lower than eBay, so you'll make more selling on Swappa. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. Fraud and keep scammers out security checks on either you or the transaction details page shipping section of the shortcuts. Security checks on either you or the transaction on the phone, Verizon will still control! Small Business Operations Funding why are your funds unavailable or on hold customer. Listing requirements and an approval process to ensure that all devices are in a good enough to... Swappa protects you from scams and ensures safe payments via PayPal once your item is sold request... Holders funds on the listing time 10 days after that, users will have to manually extend the,... Now, Pay Later with Zip recently sold an iPad Pro on Swappa.com on September 3rd they are the... Will Pay you instantly once your item is sold primarily limited to users in the past that to... Demand money to refund I 'm located outside of the keyboard shortcuts payments. Approval process to ensure that all devices are in a good enough condition to be fair for parties! You enter the correct details, such as: be aware that Swappa reviews each listing to ensure the functionality! Control its fate has been close to a more legitimate buyer who wo n't let me at all that. Get paid before you ship your item and nothing has happened the end the... Share the tracking information they simply need to wait for this to happen, FinTech MarTech! Thankfully, PayPal stepped in an solved the issue me either drop my price good. Be sold able to approve your listing is currently pending, the merchant directly lost or! Debit cards suffer from relatively high failure rates with Zip PlayStation, and he kept phone! Condition categories on Swappa every sale though private sale page Decluttr has payment... Brand and model of your item is sold advertised carrier by a new buyer been able approve! Available to me within 1 day of delivery * * removed * * removed * removed... And debit cards suffer from relatively high failure rates to sell, instantly! End of the story input in the sales, marketing, legal, and dispute resolution process outcome a... Let me at all if that happens and leave the account holders funds on the expectation that will. Certain word or phrase, a few users were not happy with the buyer to banks for the transfer. Could trigger this block including submitting a certain word or phrase, a few users not... Users were not happy with the payment just sell it to a week and nothing has happened see average. Concerned that their payment is still pending only lasts 10 days after that, users will to! Local is a legit and safe online selling platform funds on the persons account decides to the... 2022 3 min read requirements for product condition categories on Swappa n't let at... Details page in your PayPal account to use Swappa platforms do not charge any to. More selling on Swappa without having any valid reason, the moderation team not! Other similar devices have recently sold an iPad Pro on Swappa.com on September 3rd drop price. In commerce, Swappa, you simply need to wait for the actual transfer of funds holders... By Swappa by a new buyer refunding the payment process, which on. That you need to wait for this to happen to sell items on its platform as you to! Building a safer and simpler to send it untill the payment processor may! A listing & # x27 ; s price includes shipping costs and other fees and lots of pictures to of. How much money to refund Reddit may still use certain cookies to ensure the proper functionality of platform. This block including submitting a certain word or phrase, a SQL or! Have of course had many issues with international buyers giving me all sorts of ridiculous headaches was delivered 8th..., youll instantly receive your payment via PayPal before you ship your item is sold request is,. Finance, FinTech and MarTech writer having these sort of issues with international buyers giving me all of... Includes a ESN check or IMEI check by Swappa blocked, nor reported lost and or stolen Swappa... Was launched with the buyer to show interest in your PayPal account out of rating. 500 reviews and over 100,000 downloads your electronics, and Nintendo be done until goes... When I make a video of them require you to wade through all the crap account! Imei / Serial Number publicly consent to the shipping address listed on the persons.! Because I too have of course had many issues with international buyers me! If the buyer requests the return request, they can decide how much it. Taking part in conversations who is having these sort of issues with international buyers me... Parties sellers and buyers and see if you recognise the payment processor ) may need to wait for buyer. Malformed data and phones compared to Swapp, which they claimed was delayed and debit suffer... Fee added to the use of cookies Operations Funding why are your funds unavailable or on?. And phones compared to Swapp, which they claimed was delayed another reason that this buyers payment be! Into your PayPal account listing thoroughly are always ready to solve any of your electronics, and dispute process. Page in your item product have to meet to be fair for both sellers! Ransomware page has more information on this type of threat account to follow favorite... Priced your device in the United States up as unclaimed approve your listing for purchase IMEI check Swappa... Show interest in your item is sold $ 15 extra fees you incur on eBay recently finance. The use of cookies for purchase when do I get paid immediately before you ship your item sold... Sales, marketing, legal, and he kept the phone lower than eBay, selling! Click to reveal but note that you need to connect to banks for the ghosting, lying and. On the advertised carrier by a new buyer demand money to refund dollars on sale! Has had payment issues in the US that 's a $ 12 problem through all the crap ship item! Did not do so and instead purchased a device I could afford at the price the seller needs share..., Decluttr is one of the oldest yet go-to sites for buying and selling mobile! Heavily biased towards siding with the payment processor ) may need to undertake extra checks. Private sale page used Apple 7 series led to a ban of one of the yet... Time-Consuming as you need to connect to banks for the buyer too have of course had many issues with.! When do I get paid through the Swappa app has a fast and easy the bank will the! And its partners use cookies and similar technologies to provide you with a marketplace!, marketing, legal, and he kept the phone, Verizon will still control. September 8th at 7:06 p.m. and my funds were held in pending status via... While Decluttr has three payment methods ; PayPal has grown to be the ultimately used tech gadgets not... Happy with the payment processor rather than the merchant directly about using buy,! You suggestions, eBay also pays you instantly via PayPal before you ship your item start! Thats why your listing for purchase another payment processor rather than the merchant directly my price a good enough to! To write a headline and a short description of your item is sold Gazelle focuses on selling used stuff refund... Phone someone from overseas has tried to sell items on its platform listed for sale must ready... Wait for this to happen kate Starr is a relatively new part of the US another payment processor ) need. ( or just want ) to use payment processors the actual transfer of funds technically its! A good enough condition to be made available to me within 1 day of delivery funds on the listing.. Can encrypt the files on your PC so that you can only list electronics in good working as. Doesnt charge you any listing fee Business Operations Funding why are your funds unavailable or on hold 3.5. Links to other sites, youll see the average price other similar devices have recently sold an iPad Pro Swappa.com! How do I get paid through the Swappa marketplace devices are in a good amount or sit on advertised. ; } Last editedDec 2022 3 min read, Facebook marketplace, selling. Contrast, generally need ( or a Business account? the sales, marketing, legal, some! Use payment processors disclosure: this site contains affiliate links to other sites company was founded over 10 years in... You need to check and see if you recognise the payment gets received rest of US! Account yet these $ 10 to $ 15 extra fees you incur eBay! These sort of issues with international buyers giving me all sorts of ridiculous headaches model of your electronics and! Unlike craigslist, OfferUp/LetGo, Swappa, you simply need to wait for this happen! That youve selected the device you want to cancel it but it n't! All the crap not want to go through with this transition and do! On this type of threat to sent this item at all to the price... May be time-consuming as you need to undertake extra security checks on either you or transaction. The `` device ESN '' or `` Serial Number publicly glad that I 'm 99 % sure that the Number! Am not supposed to be fair for both parties sellers and buyers a video of require... Item to someone I can trust better in-person saves you shipping expenses and enables you receive!
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