The company describes its global marketplace as home to a universe of special, extraordinary items. Their mission is to keep the human connection at the heart of e-commerce and to help talented sellers turn ideas into successful businesses. Etsy itself is a legit site. Many Ukrainian sellers on Etsy have a very good reputation, great reviews and real friends among their customers in the US and Europe. Both Etsy sellers and buyers can flag a review, seller shop, or photograph. One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. Is Etsy Safe To Buy From? How Much can Etsy Sellers Charge on my Credit/debit Card? If your answer is Yes then, most likely, you can sell on Etsy. But does Etsy do everything it can to help keep its buyers happy with their purchases? Weaver Olena Shevtsova calls the group "the spider women.". Over my years as an Etsy shopper, I have yet to have had any buying experiences that I was unhappy with. Sellers also have the chance to do better if theyve gotten off to a rough start, perhaps due to something like slow shipping. There are two sides to every coin and sellers on Etsy have access to Etsy reviews left by their customers. You are also agreeing to our Terms of Service and Privacy Policy. Etsy.com has been on the web since 2005 and currently has 2.3 million active sellers and 42.7million active buyers. Yes! @Phyndz - The Shop Owners may be concerned because their "ships from" address on file with Etsy may contain a postal code, a City, or region much like a State name here in the US. These can be viewed on the listings sales page, on the right-hand side below the add to cart button. Typically, the scammers will send you an email that tells you to log in to your Etsy account through a suspicious link. When surfing the web on a public computer or another person's computer you don't know or trust, keep your credit card under lock and key. It is worth reaching out to inquire about this, but please avoid making threats simply due to buyers remorse. For example, youre probably already familiar with the well-known auction and retail site eBay. Unfortunately, it doesnt matter for public Etsy reviews,because a seller can choose to remove the Etsy review photo. Having placed dozens of orders on Etsy as a buyer, Ive never had any issues (bar a few shipping delays, which werent the sellers fault.) If you are making a transaction in person, do not speak your credit card information aloud. While they can see other items that youve purchased fromtheir shop only,they cannot see what youve purchased from other sellers on Etsy. I am a Ukrainian seller and admin in one FB group of Ukrainian sellers. It is not occupied by a breakaway separatist republic. Here's What You Need to Know. Enjoy beautiful high-quality art prints from, This peaceful botanical pattern is best for those who already have a basic understanding of embroidery techniques, but according to shop owner, Consider this print a sexy spin on a vintage portrait by, Brighten up your space with a modern art print from, Keep your hands busy and have your fall decor ready to go months ahead of time with this adorable pumpkin crochet pattern from, Rocking the colors of the Ukrainian flag, this little bee crochet pattern by Kyiv-based artist, Purchase beautiful new art with the click of a button when you support, This downloadable pattern is small, but it's certainly not easy! Ukrainian sellers are in troubles. (Funny story when eBay was in its prime, I ordered what I thought what was a really neat looking clock. Re: Ukrainian sellers are in troubles. The reviewers have real names and pictures. Same situation with lots of cities in Luhansk region. Unfortunately, you will always get some sellers who are looking to use the platform to take advantage of naive buyers. We really need support in these difficult times. As I said, you always have to protect yourself online even when buying from a reputable site like Etsy. God bless. Again, the built-in customer base that Etsy has is a huge sell for starting your shop on Etsy. But that doesnt mean there isnt any risk in using Etsy to buy something. Etsy sellers may be able to see your favorite listings and your favorite shops, if you have this enabled on your profile. Get it from VividStitchShop at Etsy for $5.95. So, why are Etsy sellers at the center of several Etsy complaints? After saving the changes, Etsy sellers will no longer be able to see your favorites. In most cases, it is usually best to contact the seller first with any issues. Doubly so in fact, when you consider that Etsy is mostly made up of small, independent sellers rather than trustworthy businesses with a reputation to protect. No, Etsy sellers have no way of seeing what youve purchased. She cannot ship orders right now because of the fighting, but she is still getting support from international buyers whove purchased her digital patterns and gift certificates. As mentioned earlier, Etsy will refund your money in the event of an outright scam such as the item you ordered never arriving, or the seller sending you something other than what you ordered. See Also: How to Start an Etsy Business | Full Details on Starting an Etsy Business. Create an account to follow your favorite communities and start taking part in conversations. There are many pros associated with shopping on Etsy for an engagement ring. Buying on Etsy has its advantages, but Etsy isn't a singular jewelry retailer with unified practices and policies. If someone stated that the product they received was not the same quality as was advertised on the Etsy sellers shop and they posted of photo of what they received, if the seller hides that photo, then potential buyers might not be well served. If youre interested in using Etsy to buy a product, you might be wondering: is Etsy safe? While sellers can contact Etsy to remove reviews that violate Etsys policies (such as reviews that contain private information, harrassing language, or things outside of the sellers control such as USPS delays), this decision is entirely up to Etsy and the seller has no influence on the process. Whether it is shipping a product that does not match the description or trying to gain access to the buyers personal data, you should always take measures to protect yourself, even on a well-respected site like Etsy. Trademarks are only used for nominative fair use and are property of their owners. If the platform gains a reputation of buyers being scammed or unsatisfied customers, then it could have a negative impact on the stock performance. I cant imagine the anxiety you and your neighbors are feeling. For the rest of this article, I'll be covering some of the best ways to protect yourself from being scammed on Etsy. You should follow the advice of the Ukrainian authorities while you remain in Ukraine . As one of the Ukrainian etsy sellers I am worried as well, but keep doing my everyday work, making orders and shipping them to our customers in time. I am the founder of Ringcrush, and of the "Million Dollar Etsy Sh. Since attaching a customer photo is only an option when a buyer leaves a 5-star review, it does seem as though Etsy is shifting the scales to benefit Etsy sellers, rather than buyers in the case of review photos. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. We found the review policies of Etsy pretty fair and balanced and designed to promote solutions rather than negative responses back and forth between buyers and sellers. Weaver Olena Shevtsova sells handmade Slavic and Ukrainian patterned belts, sashes, scarves and even guitar straps online to support her family, but since Russian forces moved into her country, shes used her skills to help make camouflage webbing to protect Ukrainian troops. This is when people list items for sale, but dont actually have them. That's why I am writing here. For many buyers, the gray area comes from giving Etsy sellers the ability to hide photographs within a review. I contacted Etsy support to make sure my shop was safe. After all, if a customer is truly not happy with their product, it stands to reason that they wouldnt be leaving a 5-star review and therefore would not be able to attach a photograph to illustrate a discrepancy or defect. It is common for some problems to be reported throughout the day. This means that, depending on what you buy, you could be charged a lot of money. All payment processing is handled by Etsy directly, and Etsy sellers have no way to find out information about your credit card, nor can they place any additional charges to it. My prayers are with everyone in the Ukraine. However, if you use PayPals buyer protection to try and initiate a refund, you may be ineligible to open a case with Etsy directly. Shevtsova and her son have only been in their flat for about six months, and she fears losing everything. Luckily for you, Ive got all of the answers! We really appreciate that the American Government helps our country during these hard times. Etsy has announced it has canceled all balances owed to the company by sellers in Ukraine including listing fees, transaction fees, advertising fees and more. The problem is, mischievous sellers arent likely to have the greatest customer service. Everything You Need To Know. However, as with any shopping experience especially online you should proceed with a certain degree of caution. The reviews go into specific details about whats good or bad about the product / shopping experience. 2023 Cable News Network. This can mean going off Etsy to a third-party site, where the buyer has to either enter their payment information or worse, hand over their info to the seller. Does the products quality match what was described or expected? You are in my thoughts during these heinous times. 12. Manyare exceptional craftsmen who find that selling through an online forum is the best way to expand their business. One creative way people have been helping those affected is by purchasing from Ukrainian Etsy sellers specifically from those who offer digital art or downloads that don't require physical. Given the incredibly dangerous war, the best way to support makers via Etsy is to buy items that can be digitally downloaded, like pieces of art and patterns for cross stitching, crochet and knitting. We use intelligent software that helps us maintain . Causes For Concern Where Shopping On Etsy Can Go Wrong, How To Tell If An Etsy Seller Is Trustworthy, Safety On Etsy Frequently Asked Questions. It's free Ukrainian city that happened to appear near the border with separatists. In addition, we will provide a detailed overview of who uses Etsy and how you can use Etsy to find unique, handcrafted items a key reason that those who shop there regularly love the site. The short answer is this Etsy is indeed safe to buy from, due to the protective measures Etsy has in place to safeguard you and your money. If you are making a transaction in person, do not speak your credit card information aloud. If youre on mobile, you may need to tap on the order youre trying to dispute first. made up of more than 4.3 million sellers. It looks like this, and can be found on eligible shops: Additionally, look at their average star rating, the number of total sales the seller has, and click through to their store page to see how long theyve been on Etsy for. For most of us, our shops are the main business and the only source of income. Part of HuffPost News. Things can get escalated to Etsys customer support if necessary, but typically Etsy lets the two parties come to their own resolution.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'thefinancialgeek_com-medrectangle-3','ezslot_3',166,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-medrectangle-3-0'); Another reason why Etsy is relatively safe to use? It could be due to the fact that almost anyone can sell on Etsy. 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